Retail Account Manager-Pensacola, FL

Retail Account Manager Based in Pensacola, FL. The location may be subject to change based on business needs. Benefit Cosmetics is an indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, Benefit operates in 59 countries with more than 3,000 BrowBars and 6,000 trained service experts worldwide. We believe laughter is the best cosmetic and value working smart and laughing hard. Job Responsibilities Customer Service Ensure that Benefit offers the highest possible level of customer service by coaching and developing the team to deliver outstanding customer service. Promote a feel‑good/fun environment for clients, store personnel, and employees. Monitor Yelp and Google ratings to ensure they average above a collective 4.0. Drive Results Effectively plan and execute new product launches and corporate programs focusing on retail results. Develop continuous strategies for retail sales growth, creating and executing in‑store events to drive sales. Identify Benefit rank and develop and adjust strategies to increase rank and trend with or above the retail store environment and NPD National trend, with a current understanding of competition’s structure and strategies in assigned accounts. Achieve company initiatives (e.g., “A Launches”, Booster Strategy, etc.). Requirements Work in a fragrance‑filled environment. Employees have physical contact with clients/customers. Must successfully pass an E‑Verify check. Qualifications Experience in retail sales and service (beauty industry and wholesale stores a plus) showing strong customer service skills. Flexible and amenable to changes in a fast‑paced, high‑growth environment; ability to multi‑task while accommodating changing priorities. Experience with negotiation and influencing at all levels, with ability to communicate with Counter Managers, Sephora cast members and all appropriate Benefit team members including VPs, Regionals, and SF Headquarters. Flexibility to work nights, weekends, and some holidays to meet business needs. Experience with Microsoft Office skills, including PowerPoint, Word, Excel & Outlook. Ability to travel as needed. Must have proof of insurance, current and valid driver’s license, and reliable means of transportation. Active Cosmetology or Aesthetician license in the work state preferred; if not currently licensed, must obtain certification within the first year of employment (company‑sponsored training provided). The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time, or the scope of the job may change as necessitated by business demands. The target salary range for this position is $68,000 - $85,000. The actual salary offered will depend on a variety of factors, including years of relevant experience, certifications or other professional licenses held, other legitimate, non‑discriminatory business factors specific to the position, and the geographic location in which the applicant lives and/or works. This position is eligible to earn an annual bonus and is eligible for benefits, including but not limited to comprehensive health, dental and vision plans; a 401(k) plan with employer matching; various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts. #J-18808-Ljbffr