Account Manager (Mining Sales)

Account Manager (Sales)

Join Komatsu and Be Part of Something Big!

We are seeking a highly motivated and experienced Sales Account Manager with mining industry experience to join our team. The Account Manager will be responsible for building and maintaining strong relationships with mining clients, ensuring their needs are met and expectations exceeded. This role requires excellent communication skills, a proactive approach to problem-solving, and the ability to collaborate with internal teams to deliver exceptional service tailored to the unique requirements of the mining sector.

Key Job Responsibilities:

• Develop and nurture relationships with assigned mining clients, serving as their primary point of contact.
• Understand clients' mining operations, challenges, and objectives to provide tailored solutions and maximize value.
• Proactively identify opportunities to upsell or cross-sell products and services relevant to the mining industry to existing clients.
• Collaborate with internal teams, including sales, engineering, and product development, to address client needs and deliver on commitments specific to the mining sector.
• Communicate effectively with mining clients to provide updates on projects, resolve issues related to equipment, supplies, or services, and gather feedback on performance.
• Prepare and deliver regular reports and presentations to mining clients, highlighting key metrics such as production efficiency, cost savings, and safety improvements.
• Stay informed about industry trends, technological advancements, and regulatory changes in the mining sector to identify opportunities for growth and innovation.
• Manage contract negotiations and renewals with mining clients, ensuring favorable terms for both the client and the company.
• Track and analyze key account metrics specific to the mining industry, such as uptime, equipment reliability, and environmental compliance.
• Provide exceptional customer service and support to mining clients, striving to exceed their expectations and maintain long-term partnerships.

Qualifications/Requirements:

• Minimum Qualifications: Bachelor's degree in business administration, mining engineering, or a related field
• 5 years experience within the mining industry, with most recent experiences being in a field/shop/services role, with a track record of meeting or exceeding targets
• Preferred Qualification: 5 years experience in account management or sales within the mining industry, with a track record of meeting or exceeding targets

Additional Information:

• Strong interpersonal skills and the ability to build rapport with mining clients and internal teams.
• Excellent communication skills, both written and verbal, with the ability to convey technical information clearly and effectively.
• Ability to multitask and prioritize competing demands in a fast-paced environment typical of the mining sector.
• Detail-oriented with strong analytical and problem-solving abilities, particularly in addressing challenges specific to mining operations.
• Proficiency in CRM software and Microsoft Office Suite.
• Knowledge of mining equipment, processes, and safety regulations.
• Experience with mining software and technologies is a plus.

Hiring Range:

At Komatsu, your base pay is one part of your total compensation package. This role pays $NA. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits:

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Health benefits: Medical, dental, vision, HSA, wellness programs, etc.

401k and/or employee savings programs

Employee time off (vacation and designated holidays)

Employee and family assistance programs

Disability benefits

Life insurance

Employee learning and development programs

Diversity & Inclusion Commitment:

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information:

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all.

If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society.

EEO Statement:

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.