Atwater Village Service Team Lead

Description HomeState is a Tex Mex Kitchen in Southern California. We serve tacos, queso, brisket, and margaritas, but more than that, we serve each other. We provide everyone with warm hospitality that makes them feel at home. No matter where you're from. Everything we do - from how we greet each other to how we show up in our communities - is rooted in that belief. We serve hospitality first, tacos second.

SHINE: HOW WE SHOW UP

Service – Our foundation is care for the guest and team experience. Hospitality – We treat others with respect and dignity. All are welcome. Intentional – No detail is too small and nothing happens by accident. Nurturing – We value learning and curiosity through training and innovation. Excellence – We hold ourselves to the highest standards in safety and service. PAY $24-$28/ hr with tip share Base rate $20.50/hr (projected minimum wage) With tip share it is reasonable to expect $24-$28/hr

WHY HOMESTATE

Free delicious meals every shift Affordable benefits* 100% company-paid life insurance* Employee assistance program Advancement opportunities available Slip-resistant shoe program Advancement opportunities We play an active role in our communities We value transparent communication We lead with compassion

CORE SKILLS & RESPONSIBILITIES

Mastery of all core competencies for Service Team Member role. Resourcefulness: Secure and deploy resources (such as people, time, equipment, materials, and support) effectively and efficiently. Adapt quickly to changing resource requirements. Bring ideas for areas of improvement to management. Influential: Inspire team members to gain their support and commitment. Empower and lead by example. Team Leads are charged with maintaining the standards and elevating whenever possible using compelling arguments to find common ground that satisfy the needs of many with maintaining collaborative approach. Situationally Adaptable: Adapting in real time to match the shifting demands of different situations. Change training or communication delivery for different types of learners. Observes situational and group dynamics to select best approach for a successful shift. Instill Trust: Gain the confidence and trust of others through honesty, integrity, transparency and authenticity. Honors commitments & practices professional discretion. Follow all HomeState standards, sanitation guidelines, policies or procedures to ensure that you are serving guests the highest quality, delivering caring hospitality, and that you are embodying the HomeState mission and core values. Maintain regular, predictable attendance, which includes attendance at all scheduled shifts, training and meetings. Ensure storefront, service, bathroom and kitchen areas are clean, organized and appealing to guests. Take pride in your work each day to make things a little better than they were yesterday. Serve as an ambassador, both internally and externally in the community. Lead on Duty Team Leads are responsible for leading and training in collaboration with management. Team Leads are responsible to maintain standards and ensure a safe, healthy working environment. Team Leads are often responsible for assisting ordering and receiving products. Team Leads are often responsible for opening or closing the shift which includes monitoring attendance, breaks, cash management, shift reports, waste log, restaurant emails, reporting performance issues, inventory count, or other non-supervisory tasks as assigned by Management or outlined in the administrative duties matrix. Team Leads are not responsible for hiring, scheduling, progressive counseling, disciplinary actions, or terminations. Requirements 1-2 years in the restaurant industry with guest facing roles preferred. Personable and enjoys working with people and a diverse team. Passion for food & hospitality. Availability to work a minimum of five days per week. Extended hours and/or a sixth day may occasionally be required. Weekends, day shifts and evening shifts may be required.

PHYSICAL REQUIREMENTS

Ability to remain in a stationary position for long periods of time (6 or more hours per shift, excluding break times). Ability to lift, push, pull, or carry up to 40 pounds (examples include beverage cambros, ice buckets, tray of food & drinks, and taking out the trash). Ability to frequently bend and reach overhead (examples include stocking to-go supplies and dusting retail shelves). Ability to recognize, perceive, communicate and/or comprehend directions and spatial cues as expected in a restaurant (examples include "behind" and "corner"). Must possess dexterity to to reach for, grasp and manipulate objects (examples include mopping, scooping ics, using a stapler or squeeze bottle). Ability to regularly move around the restaurant from guests areas to kitchen areas while carrying items (such as beverage racks and food trays). Must be able to work in a constant state of alertness and safe manner. May be required to occasionally work in outdoor weather conditions or fluctuating temperatures (such as in the patio dining areas). Please note that this job description is not meant to cover or include all the tasks, duties, and responsibilities the employee may be required to perform, and any assigned tasks, duties, and responsibilities are subject to change at the company’s discretion, with or without notice or contemporaneous update to this document. Reasonable accommodations may be made to enable qualified individuals with disabilities and sincerely-held religious beliefs to perform the essential functions of this position, to the extent required by and in accordance with applicable federal, state, and local law; contact Human Resources to request a reasonable accommodation. Nothing in this job description modifies the at-will nature of employment. HomeState embraces diversity and does not discriminate in employment on the basis of any classification protected by law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. #J-18808-Ljbffr HomeState Hospitalities