Executive Assistant and Credentialing Specialist- Sycuan Health Center

Executive Assistant & Credentialing Specialist

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of peoplea Tribe living together, farming, hunting and fishing to survive. Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Sycuan Health Center is seeking a highly organized, proactive, and detail-oriented Executive Assistant & Credentialing Specialist to support our Executive Director, providers, and clinical leadership team. This position is critical in ensuring seamless administrative operations, effective coordination with Tribal leadership and external partners, and compliance with credentialing standards for healthcare providers.

This role serves as the primary point of contact for executive-level scheduling and meetings, while also overseeing provider credentialing processes to ensure regulatory compliance and organizational excellence.

Job Purpose:

On a day-to-day basis, provide administrative support to the Sycuan Health Center department directors, providers and staff. Also serves as the executive director's primary point of contact for coordination of meetings with tribal officials, committees and organizations including community-based organizations and Federal agencies (e.g. Indian Health Service).

Job Duties and Responsibilities:

Executive Assistant:

• Act as liaison between the SHC Executive Director (ED) and other departments/staff within the organization for all meetings on the ED's calendar.
• Identify, prepare and compile necessary materials ahead of time to ensure that the ED has appropriate information for meetings, reports, presentations, events and special project on the calendar.
• Use the SHC agency-prescribed appointment setting methodology, inputs essential meeting information correctly with all required details for each and every calendar entry to provide an optimum schedule for the ED maximizing efficiency of his time.
• Review, confirm, follow-up and adjust calendar entries proactively communicating any discrepancies to the ED and Tribal Health Liaison, Chairman and Committees.
• Responsible for coordinating offices / workspace for new hires including phone, email, computers, conferencing accounts, accounts (if applicable).
• Participate in the planning and implementation of agency direction, strategic planning, and policies and procedures of SHC.
• Manages and attends all SHC meetings: Prepares presentations as directed by SHC leadership team, records and distributes meeting minutes, collaborates with SHC Leadership to schedule staff functions and other meetings.
• Maintains and updates records for GSA vehicles, including keys, registration, vehicle maintenance, and gas cards.
• Complete payroll management: Maintains employee time cards, initiates attendance sheets for corrections appropriately and timely, approves PTO per Clinic Leadership approvals.
• Complete travel arrangements: Makes travel arrangements for SHC Leadership and appropriate staff, to include airfare, hotel reservations, shuttle or other transportation and meeting registrations.
• Serves as the SHC liaison between Sycuan Human Resources department.
• Assist in collaboration with Sycuan HR talent acquisition and recruitment process
• Conduct SHC employee onboarding and help organize training & development initiatives after Sycuan HR orientation.
• Interviews candidates; serves as part of the interview team for position finalists
• Maintain accurate and well-ordered documentation on searches in process, candidates, interview schedules, and other executive recruiting activities.
• Other duties as assigned

Credentialing Specialist:

• Maintains strict confidentiality of provider and organizational information.
• Maintains credentialing and privileging is completed according to accreditation and funder standards.
• Process applications for privileging and credentialing processes for each new and reappointment review of Licensed Independent Practitioners (LIP) and other CA State licensed required health care providers (OHCP).
• Collects documents from LIPs and OHCPs or other relevant sources and performs primary source verifications as part of the Credentialing and Privileging process.
• Updates detailed provider information in credentialing database and internal filing systems.
• Ensures current and accurate data and applications for all providers.
• Monitors status of initial privileging and credentialing as well as re-credentialing processes for all providers. Reports this frequently to pertinent team members.
• Maintains knowledge of current requirements for credentialing providers.
• Liaison with clients and support organization as needed to coordinate privileging processes.
• Performs queries and searches with NPDB, OIG, DSPS, DEA and DOJ to maintain secure files for provider background verification.

Job Specifications:

Education and Experience:

• Essential: Associate's Degree in Business Administration or equivalent experience or 5 years of office administration experience

Desirable:

• Bachelor's Degree in Business Administration or related field
• High level healthcare administrative support experience
• Experience working with Tribal communities

Skills and Knowledge:

• Ability to communicate and interact effectively with clients, vendors and employees
• Ability to prioritize and perform multiple tasks
• Ability to complete tasks, forms and documents quickly and accurately
• Ability to maintain filing systems
• Working knowledge of office management systems and procedures
• Working knowledge of MS Word Office Suite applications
• Ability to understand and follow oral and written instructions
• Ability to maintain confidentiality
• Ability to perform simple mathematical calculations
• Ability to work independently and make sound judgments
• Excellent English written and oral communication skills
• Excellent organizational skills
• Ability to proofread and correct spelling, grammar, structure and punctuation errors
• Ability to appear for work on time
• Ability to maintain professionalism and composure
• Ability to accept constructive criticism

Supervisory/Managerial Accountability:

Direct: Clinic Administrative Assistant

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!