SERVICE TECHNICIAN- ELECTRIC

Job Description

Job Description

Job Summary:

The Service/ Warranty Technician is responsible for completing residential electrical work on homes before and after homeowners move in. Ensuring all electrical is properly functioning in the new home.

Duties/Responsibilities: Warranty Calls

• Ensuring timeliness of calls regarding homeowners’ schedule.
• Able to troubleshoot and repair homeowners’ electrical issues.
• Ensuring all homes we enter are left clean of all debris, material etc. from our warranty calls.
• Ability to handle dissatisfied homeowners and deescalate situations regarding frustration of call etc.

Duties/Responsibilities: Hot Checks

• Able to accurately complete “Hot Checks” prior to final inspection and homeowner closing.
• Must have knowledge in energizing and deenergizing homes.
• Confirming all equipment is properly installed and functional.
• Able to troubleshoot any faulty equipment, circuit, and breakers.
• Must communicate with the service manager and supervisor regarding any issues that arise during “Hot Checks”.
• Ensure the home is left in “move in” condition.

Duties/Responsibilities: Punch Lists

• Must be able to complete Punch List – A punch list is a quality checklist from the builder of the homeowner of any issues identified during the walk through.
• Must be able to troubleshoot and read blueprints/ floor plans.
• Must have National Electric Code (NEC) knowledge.
• Must communicate with the manager regarding any issues that arise.

Required Skills/Abilities:

• Electrical trade knowledge for all aspects of residential electrical.
• Ability to read prints and scale to ensure placement of fixtures, receptacles, switches, etc.
• Must have their own standard residential electrical tools.
• Excellent time management skills with a proven ability to meet deadlines.
• Must have specialty tool use knowledge – i.e. Jack Hammer, Generator, Multimeter, Toner.
• Excellent organizational skills and attention to detail.
• Must be able to read paperwork and fill out necessary information.

Education and Experience:

• Previous experience in all phases of residential electrical.
• High school diploma or GED preferred.
• Must have electrical safety knowledge. (Lock Out Tag Out)

Physical Requirements:

• Prolonged periods of standing, kneeling, bending, crouching, crawling, and climbing ladders.
• Must be physically capable of pulling wires and cables through conduits.
• Must be able to work in hot and confined spaces (attic work).
• Must be able to use hand and power tools for extended periods of time.
• Must be able to lift up to ­­­­­50 pounds at times.
• Must have a valid driver’s license and maintain a clean driving record.
• Must be able to work On Call schedule on rotation with other service employees.
• Must be able to sit and drive for extended periods of time to reach service locations.
• Ability to safely operate company van in various weather and road conditions.