Care Coordinator II
$20 - $23 per hourWorkforce Connections
Job Title: Care Coordinator II
Contract Type: Contract | 6 Months (Potential Extension)
Location: Remote Kentucky Residents Only
Work Hours:
- Training: Monday Friday, 9:00 AM 5:30 PM (EST/CST)
- 2 weeks classroom training + 1 week one-on-one training
- Cameras must remain on during training
- No time off permitted during training
- Regular Schedule:
- Monday Friday, primarily 9:00 AM 5:30 PM EST/CST
- Schedule may flex based on business needs
-
Temp workers will be asked to go in person to staff meetings once a quarter at Centene hub - Louisville or Lexington
Not a requirement of the job right now but if hired full-time they will be expected to go to community events as needed. Will be doing digital eye exams
Pay Rate: $20 23/hour (Based on Certifications)
Job SummaryWe are seeking a compassionate and customer-focused Care Coordinator II to support member outreach, preventive care initiatives, and care coordination activities for Kentucky members. This role plays a key part in helping members access healthcare services, schedule appointments, and close preventive care gaps.
The ideal candidate has experience in healthcare customer service, member outreach, provider scheduling, or community-based support and enjoys making a positive impact on member health outcomes.
Top Required Skills- Member Outreach & Provider Scheduling
- Accurate Documentation & Data Entry
- Care Coordination & Customer Service
- Healthcare or Managed Care experience
- Community Health Worker (CHW) certification
- Medical terminology
- Community resource knowledge
- Remote work experience
- Provider scheduling
- Microsoft Office proficiency
- Conduct outbound member outreach to support preventive health initiatives
- Educate members regarding healthcare services and available resources
- Schedule appointments with providers
- Document all member interactions accurately while speaking with members
- Coordinate follow-up care and social determinant of health (SDOH) resources
- Support outreach campaigns for:
- Well-child visits
- Postpartum care
- A1C testing
- Breast cancer screenings
- Meet productivity and quality goals while delivering excellent member service
- High School Diploma or GED required
- Community Health Worker (CHW)
- Must reside in Kentucky
- Candidate must be eligible for W-2 employment
- No Corp-to-Corp (C2C) arrangements
- Must be legally authorized to work in the U.S. without current or future sponsorship
Vacancy posted 2 days ago
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