Fraud Investigator Team Lead
Tata Consultancy Services
The Fraud Investigator Team Lead is responsible for leading a team of Fraud Investigators (L1 and L2), ensuring effective fraud detection, investigation, loss prevention, and regulatory compliance. The role combines people leadership, operational management, quality oversight, and strategic fraud risk mitigation. Key Responsibilities Team leadership, Fraud investigation oversight, Fraud risk management, Quality assurance, Stakeholder management, Operational excellence, Reporting and analytics Technical/Functional Skills Advanced fraud investigation methodologies, banking operations, ACH, wires, cards, fraud monitoring systems, analytics, and reporting Coaching, mentoring, performance management, decision making, stakeholder management, strategic planning, and change management. Regulatory & Compliance Knowledge BSA, AML, OFAC, NACHA, Visa, Mastercard, consumer protection regulations, audit and risk management. Preferred Certifications Certified Anti-Money Laundering Specialist (CAMS) Accredited ACH Professional (AAP) PMP (preferred) Key Performance Indicators (KPIs) Investigation accuracy, fraud loss prevention, turnaround time, escalation quality, compliance adherence, SLA achievement, coaching effectiveness. Preferred Qualifications H.S. Diploma or equivalent accepted with 5-8+ years in Fraud Operations and 2-3 years leadership experience. #J-18808-Ljbffr Tata Consultancy Services
Vacancy posted 4 days ago
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