UX/GRAPHIC at Kanak Elite Services Inc New York, NY

Role UX/GRAPHIC DESIGNER Location hybrid with 3 days in the office and 2 days of remote work (2 Broadway - MTA Headquarters) Qualifications Cover Letter: A brief cover letter expressing strong interest and passion for creative design work, showcasing experience and portfolio. Experience Level: 4–5 years of experience. This is a mid‑level individual contributor role with senior‑level scope and responsibility, though it does not include managing others. Portfolio: Well‑organized, easy‑to‑navigate design portfolio. No portfolio or cluttered/dated portfolio will not be considered. Portfolio Link: Direct link must be included in resume. Relevant Work: Experience designing customer‑facing solutions, particularly in B2B contexts. Disqualifying Work: Technical architect or game developer resumes are not considered. Avoid portfolios with internal‑facing or structural/technical focus. Bonus: Geospatial or mapping design, transit‑related design experience helpful but not required. Values Independence and bias towards action: Find scrappy solutions while keeping an eye toward the future. Thoughtful collaboration: Cross‑functional leadership to embed user‑centred design culture, build UX strategy for MTA mobile applications & digital products. Attention to detail: Ability to work effectively with complexity. Enthusiasm and curiosity about our transit system. Responsibilities Lead the end‑to‑end design process, from ideation through iteration to launch. Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR). Partner with UXR to understand rider needs, behaviors, and pain points; maintain a user feedback loop to continuously improve the experience. Establish and document UX processes and best practices. Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals. Experience and Education 8+ years of experience in UX design, with a focus on mobile applications. Proven experience leading UX for complex digital products. Excellent visual design skills & experience with design systems. Preferred: Experience in the transportation industry or related fields; experience with accessibility guidelines. Additional Skill The Metropolitan Transportation Authority Digital Services team is expanding and looking for a Lead Product Designer to connect with. Our team works on all the realtime screens in the subway, as well as the TrainTime app and a new app for the subway and bus. We are looking for an NYC-based interaction designer with a strong visual eye and an interest in shaping the daily commute of 3M+ New Yorkers. If you love working on impactful projects with a smart, fast‑moving team, we would love to chat. Contact Feel free to reach out to me on View email address on click.appcast.io #J-18808-Ljbffr