Northam Enterprise & Ops Risk Senior Manager

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](#) and [what we offer](#) .

Job Description

We're looking for a Senior Risk Manager to drive the implementation and day-to-day management of our risk management framework for the Wise US Broker Dealer franchise, with a particular focus on Operational risk management. This role will provide guidance on risk and control assessments, risk appetite, KRIs, audit and self identified issues, incident management, control monitoring and remediation, and new product initiatives. We need to make sure we're identifying the right risks and design effective scalable controls, including a comprehensive control monitoring program. What will you be doing?

• Supporting the implementation and operation of our enterprise risk framework, with a particular focus on Operational risks, including embedding of the risk and control self assessment process, and issues management.
• Define the key risks inherent in end to end business processes, and coordinate the mapping and documentation of controls.
• Help design a scalable control monitoring program.
• Support first line teams in documenting, solutioning, and prioritising control gaps and drive a culture of proactive issue identification and remediation.
• Ongoing oversight of issue remediation activities using our risk management tool (Optro) to ensure appropriate risk focused prioritisation, and help validate closure of remediated issues.
• Support the development and implementation of key risk indicators, and risk appetite statements.
• Support and drive the creation of dashboards using data analytics tools to report on key risk indicators and identify actionable insights.
• Coordinate the quarterly residual risk assessment process across the risk taxonomy, including loss and incident reporting, to inform our regional risk profile for reporting to local and global risk committees, and to our local board.
• Partnering with ‘first line’ teams across the business to support the design and launch of new products and features by ensuring that key operational risks are identified and mitigated prior to launch.
• Promoting and helping embed a proactive risk culture, making risk meaningful and relevant to everyone at Wise.

Qualifications

• You have worked in the financial services, ideally a broker dealer or investment management / advisory firm, or in a fintech.
• Proven experience in broker‑dealer (FINRA/SEC) end to end investment services and operations is a definite plus.
• Payment products, ACH payment rails and payment operations are a bonus.
• You are comfortable with data analysis and data-driven problem solving and solutionising. SQL, Looker and Superset experience is a definite plus.
• You have experience in enterprise and / or operational risk management, inherent and residual risk assessment, and risk reporting.
• You have experience process level risk identification and control mapping,
• You have experience in supporting risk assessments and/or operational risk event capture and analysis and finding new and innovative ways to do things.
• You are experienced in driving the identification, logging, root-cause analysis, remediation planning, action tracking, validation/closure, and reporting of issues.
• You have experience in designing and implementing KRIs and control monitoring dashboards.
• You are comfortable with AI, data analysis and data-driven problem solving and solutionising. SQL, Lightdash and Superset experience is a definite plus.
• You have excellent verbal and written communications skills, and are proficient at drafting concise executive style narratives for risk committees and board reporting.
• You’re resilient and comfortable working independently in a fast paced environment where the day to day job differs.
• You’re curious and collaborative - you’re great at asking incisive questions to pick things up and act on them quickly

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit [Wise.Jobs](#). Keep up to date with life at Wise by following us on [LinkedIn](#) and [Instagram](#).