Order Fulfillment Dock Operations Associate

Job Description

Job Description

Are you the go-to problem-solver on the dock?

Do you thrive switching from Pick/Pack to International to UPS/FedEx without missing a beat? Can you jump on a forklift, stage pallets, pull the manual dock chain, and still find time to cycle count and verify weights? If that sounds like you, AMACO’s shipping operation—backed by more than 100 years of advancing safe, high-quality art materials—is ready for your impact.

Why AMACO

From early leadership in ceramic clays, lead-free glazes, electric kilns, and wheels to co-founding an institute that set safety standards for children’s art supplies, AMACO has long believed creativity makes people and communities stronger. Our family-owned culture invites every team member to champion safety, quality, customer care, respect, and continuous improvement.

What challenges you’ll tackle

• Keep outbound lanes flowing—stage, sort, and load for carrier pick-ups.
• Accurately pick, pull, and prep orders; maintain clean, organized work areas.
• Cross-train and backfill across stations: Pick/Pack, Dock, International, UPS/FedEx.
• Run warehouse equipment with care: forklift, cherry picker, pallet jack, RF scanner, computers, printers.
• Move product around the warehouse: shrink-wrap, box, label, and convey to pack/ship.
• Weigh or count parts and finished goods to meet company standards.
• Execute cycle counts to support inventory accuracy.
• Assist with shipment/product labeling and support show/sample coordination.
• Operate in NAV using RF scanners to update and track work.
• Pull the manual dock chain and uphold safety at all times.
• Take on additional assignments from the Shipping Supervisor or team lead as needed.

What you’ll need to succeed

• Strength to lift/move up to 50 lbs. regularly and up to 100 lbs. on occasion.
• Confidence reading tickets and following process instructions.
• Foundational MS Office skills (Outlook, Excel, Access, PowerPoint).
• Proven, safe forklift operation; comfort with pallet jacks and cherry pickers.
• Ability to work in hot and cold conditions.
• Hands-on experience with NAV and RF scanners.

How we work

• Reports to: Shipping Supervisor.
• Full-time schedule: Monday–Thursday, 40+ hours per week; occasional evenings/weekends as needed.
• Travel: None expected.

Education and preferred credentials

• Required: High School Diploma or equivalent.
• Preferred: Forklift Certification.

Physical and visual demands

Regular talking/hearing with frequent standing and walking. Frequent hand/finger use and reaching with arms/hands. Occasional sitting; climbing or balancing; stooping, kneeling, crouching, or crawling. Ability to frequently lift and/or move 50+ pounds. Visual needs include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Tools of the trade

• Forklifts, cherry pickers, pallet jacks, RF scanners, computers, and printers.

Backgrounds we value

• Continuous Improvement
• Standard Operating Procedures (SOPs)
• Visual Inspection Aids
• Kaizen
• Quality Control Experience
• Shipping/Receiving
• Warehouse Experience
• Material Handler Experience
• Distribution Experience
• Forklift Licensed
• Meets Physical Requirements
• High School / GED
• Basic Computer Skills

Classification and equal opportunity

Classification:

Hourly/Non-Exempt

Reasonable accommodation may be made to enable individuals with disabilities .

EEO Statement:

AMACO is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: AMACO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at AMACO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the location where we operate. AMACO will not tolerate discrimination or harassment based on any of these characteristics.