Sales Support

Sales Support

This role is a key part of the sales processensuring samples and sales materials are prepared, packed, and shipped, with all details accurately logged and shared with the right stakeholders. Responsibilities include processing sales service requests, capturing key shipment and work order information (e.g., tracking numbers and ship dates), and updating the sales team, operations team, customer, and project coordinator with status and next steps.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Sales Support Details:

• Temp-to-Hire position
• $ 18.50 / hour
• Part Time work available
• First Shift (Monday through Wednesday from 08:00am to 02:00pm)

• Sales Work Order (SWO) Processing: Package, log, and ship simple-to-complex orders via FedEx and UPS portals.
• Tracking & Communication: Monitor shipment statuses and log key data to keep internal teams and customers informed.
• Cross-Functional Collaboration: Partner with Project Coordinators and internal departments to support project management and workflow.
• Team & Operations Support: Assist Operations, Production, and Product Development; conduct post-project reviews within two weeks of completion. Other duties as assigned

Sales Support Qualifications:

• Operation knowledge of packing and process parcel shipments
• Ability to use FedEx, UPS and DHL portals.
• Must be proficient in Microsoft Office (Excel, Word, Outlook)
• Good communications skills
• Must be able to work with the team in both office and production settings professionally
• Requires a total of one or more years of operational experience in shipping, production, or sales support

• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Elwood Staffing Services, Inc.