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Global Digital Service Desk Leader - 24/7 ITIL Expert

Resilience

A technology-focused biomanufacturing company is seeking a Digital Service Desk Manager to lead its service desk team in delivering high-quality technical support. Responsibilities include managing operations, mentoring staff, monitoring service levels, and implementing continuous improvement initiatives. Candidates should have significant experience in IT service management, proven leadership skills, and a relevant degree. This position offers opportunities to influence technology integration and user experience in a dynamic environment. #J-18808-Ljbffr Resilience

Vacancy posted 3 days ago
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