Global Digital Service Desk Leader - 24/7 ITIL Expert
Resilience
A technology-focused biomanufacturing company is seeking a Digital Service Desk Manager to lead its service desk team in delivering high-quality technical support. Responsibilities include managing operations, mentoring staff, monitoring service levels, and implementing continuous improvement initiatives. Candidates should have significant experience in IT service management, proven leadership skills, and a relevant degree. This position offers opportunities to influence technology integration and user experience in a dynamic environment. #J-18808-Ljbffr Resilience
- ...combining advanced technology with a global network of talented experts, we make unusable data usable and... ...people to meaningful work and build leaders worth following. Our Culture At CloudFactory... ...clinical knowledge to AI and digital innovation Fluency in English Nice to...DigitalContract workPart timeFlexible hours
- .Global Service Desk Manager page is loaded## Global Service Desk... ...**Job Summary:**The Digital Service Desk Manager leads... ...requires a **hands-on leader** who can actively... ...Operations:** Lead distributed 24/7 support teams.... ...:** Strong command of ITIL processes (Incident,...DigitalLocal areaRemote workWork visa
- Global Manager, IT Support Services The Global Manager, IT Support Services leads our... ..., overseeing the 24/7 Global Service Desk (Tier 1) and three regional... ...intuitive, frictionless digital experiences for a global... ...Crisis & Vendor Management: Expertly manage major incidents...DigitalRemote workWorldwide
- ...fire within you. The Global Manager, IT Employee Services leads NiCE’s worldwide... ...organization, overseeing the 24/7 Global Service Desk (Tier 1) and three... ...Automation: Accelerate the digital roadmap by expanding AI... ...& Vendor Management: Expertly manage major incidents...DigitalRemote workWorldwide
- ...Group The Voith Group is a global technology company. With its... ...portfolio of systems, products, services and digital applications, Voith sets... ...Turbo is hiring for: Field Expert II - Marine Remote, USA Reasons... ...with customers. 24/7 days per week availability...DigitalFor contractorsLocal areaRemote workWorldwide
- A leading financial services firm is seeking a Senior Director, Licensed Payments Services... ...entity. This role requires a high-impact leader with expertise in payments management and... ...aims to innovate how clients manage payments and digital assets. #J-18808-Ljbffr FireblocksDigital
- A leading IT services company is seeking an experienced IT Service/Operations Manager to lead their operations and support teams. The ideal candidate will have over 8 years of experience and will be ITIL certified. Responsibilities include maintaining operational integrity...Flexible hours
$100k - $125k
Position Title: Senior Expert - Tech &... ...analytical rigour, global expertise and evidence... ...questions facing business leaders, policymakers and... ..., public services and education Frontier... ...intelligence, digital policy, frontier technologies... ...insurance, and 24/7 access to...DigitalInterim roleWork at officeShift work- ...leading insurance organization is seeking a Senior Director of Global Service Delivery to oversee enterprise-wide IT support and service... ...The role requires strategic leadership to build scalable Help Desk operations, enhance service management practices, and ensure compliance...
- Senior Director of Global Service Delivery page is loaded##... ...global Help Desk operations, overseeing... ...collaborating with business leaders and vendors to... ...process automation, digital transformation, and... ...oversight.* Advanced ITIL certification (ITIL Expert, Managing Professional...Digital
- IMAX is seeking a Technical Services Specialist to provide 24/7 service and support for IMAX digital projection and audio equipment, ensuring superior quality for audiences. The role requires extensive travel (up to 75%) across the U.S. and internationally. Candidates...DigitalFlexible hours
$162k - $200k
...is seeking a Post-Production Operations Lead for its New York office. This hybrid role entails managing post-production services, implementing digital asset management systems, and leading quality control across projects. The ideal candidate has 10-15 years of relevant...DigitalFreelanceWork at office$162k - $200k
...Senior Post-Production Operations Manager in New York to lead and scale post-production services. This role requires 10-15+ years of experience in the field, including expertise in Digital Asset Management and AI-assisted production tools. The expected salary is between $1...DigitalWork at officeRemote work- ...Empower AI is seeking a Virtual Service Desk Lead in the United States to manage the operations of the Virtual Service Desk team. This role includes overseeing performance reviews, meeting Service Level Agreement (SLA) requirements, and coordinating IT systems support...Remote work
- A leading global commercial real estate firm is seeking an experienced Head of Enterprise Service Management (ESM) in New York. This senior role... ...practices and enhancing the digital employee experience. The ideal... ..., and be proficient in ITIL/ITSM frameworks. Strong strategic...Digital
- ...Empower AI is looking for a Network Services Lead to oversee the implementation and management of wired and wireless network solutions... ...This role is critical in supporting the U.S. federal government’s digital transformation initiatives, particularly under a major $807...Digital
$110k - $135k
...Talent and Learning (TL) Expert/h2pHR Americas... ...financial products and services to domestic and international... ...get ahead. And with our global network, theres plenty... ...closely with business leaders, HR Business Partners,... ...including blended and digital learning./liliDemonstrated...DigitalWork at officeLocal areaWork from home- ...center with P&L responsibility across the service lines offered by Client. The MISU prides... ...focused capabilities are in the areas of Digital Technologies (Mobility, Cloud, etc), Business... ...industry. • Identify industry trends (global and local), their potential impact and...DigitalLocal area
$105k - $120k
...Resources Talent Development Expert architects and delivers a data... ...microlearning, in-person, and digital modalities. Design and refine... ...reporting. Partner with Global HRIS and Talent Development... ...learning sessions for people leader and employee audiences. Coach...DigitalFull timeLocal area- ...Pricing Expert (Earnix) Choosing Capgemini means choosing... ...IT and data management leaders Able to present... .... Capgemini is a global business and technology... ...their dual transition to a digital and sustainable world,... ...It delivers end-to-end services and solutions...DigitalPermanent employmentFull timeContract workLocal areaFlexible hours
- ...is looking for an experienced Electronics Expert specialized in DesignSpark PCB. In this... ...datasets, and collaborating with experts globally. Ideal candidates possess a strong foundation... ...in electronics engineering, high-speed digital design, and exceptional communication...DigitalRemote job
$86k - $144k
About the Role As our Governance Expert L&H, you will serve as a... ...risks are managed across our global L&H Reinsurance value chain.... ...a trusted advisor to business leaders, shaping and challenging how operational... ...Leverage process mapping, digital tools and data analytics to increase...DigitalWork at office3 days per week- ...development and React.js for the frontend. The ideal candidate will ensure high performance and responsiveness of applications while integrating with various databases. Join Capgemini to be part of a global team leading the digital transformation. #J-18808-Ljbffr CapgeminiDigitalFull time
- ...B2B sales professionals with global companies across the UK, US,... ...Our clients include startups, digital agencies, and tech platforms... ...in real business environments Expert-level proficiency in GoHighLevel... ...in SaaS, MarTech, and B2B services Peer Community: Connect with...DigitalFull timeRemote work
- Role: Organization Design Expert - Tech Focus - 12 Month Contract Location... ...Florida) Who We Are AND Digital is a tech company dedicated to... ..., and the USA—and plans for global expansion in the coming years.... ...senior technology and business leaders to improve organizational...DigitalContract work
- ...leading technology recruitment firm is seeking an SAP GLM SME for a fully remote role. This position focuses on managing SAP S/4HANA Global Label Management while ensuring compliance with global chemical labeling regulations such as GHS and OSHA HazCom. Candidates should...Contract workRemote work
$162.52k - $276.34k
...User Experience Design Expert Location New York, NY... ...Purpose and Objective SAP Global Marketing, Inc. seeks a... ...experiences for digital products. Design and deliver... ...share insights with leaders and peers. Serve as a... ...organization; and Implementing service and process design...DigitalLocal area- The world of digital assets is accelerating in speed,... ...financial institutions, banks, globally-recognized brands, and... ...want to be an industry leader, on a team experiencing... ...the team: Provide expert advice and support to... ...Familiarity with cloud services, Kubernetes, cloud environment...DigitalWork at office
- ...Avantor is seeking a proactive SAP EH&S Functional Expert to join their IT team in the United States. The ideal candidate will support business users and ensure compliance with global safety and environmental standards through effective SAP solutions. Responsibilities...
$80.5k - $100k
Service Delivery Leader - F&A - R2R Ready to turn bold ideas into real-world impact? At Genpact, we... ...just adapt to change, we lead it. AI and digital innovation are transforming the way... ...advanced technology solutions to help global enterprises work smarter, grow faster,...DigitalContract workWork at officeRemote workShift work
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