Bilingual Customer Service Specialist

Job Description

Job Description

Overnight Bilingual Customer Service SpecialistMap Communications is looking for dedicated, detail-oriented individuals to join our rapidly growing team. In this role, you will serve as the professional voice for a diverse client base that includes medical offices and professional services, ensuring their callers receive friendly and comprehensive support. We pride ourselves on a collaborative, compassionate environment where teamwork is at the heart of everything we do. No experience required. We offer comprehensive training in a positive, team-focused environment designed for your success.What You'll Do:Professionally handle incoming calls.Greet callers with a polite, pleasant tone.Accurately gather and relay required information.Verify and enter details precisely into our system.What We're Looking For:A welcoming voice with an upbeat tone.Strong English communication (spelling, grammar).Computer skills in a Windows environment.Reliable attendance.Typing speed of 35+ WPM.Availability to work one weekend day per week.The ability to speak, read, and write in both English and Spanish.Benefits (Waiting period may apply):Employee Stock OwnershipFull Medical, Dental, and Vision BenefitsPaid Vacation Traditional 401K with company matchingFree Life Insurance policyLegal AssistanceCompensation: $19/ Hour Shifts Offered:Full Time - 40 hours per week, 8-hour shiftsOvernight Hours Must be available to work a weekend day (Sat or Sun each week)Training will last approximately one week. On your second week, you will move to your new set schedule.Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Don't miss out on this opportunity – Apply Today!

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