Clinical Support Specialist

CST II

Location: Vascular-Interventional Radiology-Memorial Hospital

Scheduled Work Hours: Full Time (40 hours/week, weekdays only)

The Clinical Support Technician II is responsible for assisting the professional caregiver in the delivery of patient care, transporting patient, supplies, specimens and/or equipment, setting up and maintaining Procedural Rooms and performing a wide range of clerical, transcription, and maintenance of the procedural unit. The role performs patient care requiring clinical and procedural knowledge and skills requiring the use of sterile techniques, infusion monitoring, and radiological medical equipment. The CST II also coordinates/participates in the flow of communications on the procedure unit.

The Clinical Support Technician II will not be given a defined patient care assignment but will assist the flow of patients through the hospital and department. The Clinical Support Technician II duties will also include greeting and directing visitors, answering the telephone, assist with routine quality assurance audits, safety checks, cleaning the work area between procedures, changing linens, restocking supplies, and transport.

Vascular Interventional Radiology and UNC Health support and equitable and inclusive culture. Teamwork, efficiency, and effective communication are essential to our interdisciplinary approach. Vascular Interventional Radiology at UNC combines compassionate, complex, and intricate care with a wide variety of advanced technologic, minimally invasive procedures. Our department has 10 state-of-the-art procedure suites and a 16 bed pre/recovery unit.

This position is 40 hours/week with 8-hour weekday shifts, Monday thru Friday, to support work life balance. The position qualifies for UNC's generous benefits package including PTO accrual, and the Nursing Support Commitment Incentive Program.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

The Clinical Support Technician II is responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions. Performs patient care requiring clinical and procedural knowledge and skills requiring the use of sterile techniques, infusion monitoring, and medical equipment. Coordinates the flow of communications on the patient care unit. The Clinical Support Technician II may or may not be given a defined patient care assignment based on unit needs and the discretion of the manager / charge nurse. Tracks supply inventory, orders supplies and special items. Assists unit with clerical and administrative support including PI audits and data entry.

Responsibilities include: assisting physicians and other health care providers with routine examinations and procedures, critically reviewing patient care documentation, providing a variety of clerical tasks, providing administrative and clerical support, providing clinical support assistance, providing direct personal care to patients, reinforcing routine teaching given to patients, and distributing patient education materials.