Operations Manager

Operations ManagerShift: Monday - Thursday, 5am - 5pmAbout the RoleAs Operations Manager, you will provide store service by coordinating merchandise processing from the vendor through the Distribution Network. You will manage the day-to-day execution of overall business strategies and productivity measures.What You'll DoManage workflow of several departments in conjunction with individual department Supervisors to meet planned units per hour, cost per unit, level of service and accuracy standardsEffectively manage staffing to meet UPH and CPU goalsDevelop and maintain accuracy standards to ensure unit inventory integrityResponsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through the Distribution NetworkCoordinate and communicate changes and updates in process and proceduresWork with other departments and divisions to resolve problems and ensure efficient serviceManage direct reports, systems, and projects to achieve unit goals per Kohl's policies and proceduresPrepare and analyze unit plans and reportingProvide leadership by exhibiting influence and expertise, driving resultsCreate an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communicationsDevelop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plansAdditional tasks may be assignedWhat Skills You HaveREQUIREDBachelor's or advanced degreeMultiple years of related experience including direct supervision experience in distribution, production/operations management, warehouse management or related fieldStrong interpersonal skillsWorking knowledge of automated distribution/warehouse management systems, Windows and Microsoft OfficeFlexibility in hours to support multi-shift operation