Office Manager

Company Description Packaging Resource Network (PRN Group) is a packaging solutions company dedicated to helping businesses optimize how they store, protect, and ship their products. The organization focuses on reliability, customer service, and operational efficiency to support clients across diverse industries. Team members work in a collaborative environment where process improvement and attention to detail are valued. PRN Group offers opportunities to grow skills in office operations, logistics coordination, and business support. The company encourages professionalism, accountability, and a strong focus on quality in everyday work. Role Description The Office Manager is a full-time, on-site role based in Lakeland, FL, responsible for overseeing daily office operations and ensuring a well-organized, efficient work environment. In this role, the Office Manager coordinates administrative tasks, manages office supplies and equipment, supports scheduling and calendar management, and maintains accurate records and files. The position involves greeting visitors, handling incoming calls and emails, and supporting customer service by directing inquiries and ensuring timely responses. The Office Manager collaborates with internal teams to support basic accounting and billing processes, assists with onboarding documentation for new team members, and helps maintain compliance with internal policies and procedures. This role requires consistent presence in the office to support staff, resolve operational issues, and keep workflows running smoothly. Qualifications Candidates should possess strong Communication and Customer Service skills to interact professionally with clients, vendors, and team members. Candidates should possess Office Administration and Administrative Assistance skills to manage scheduling, records, and general office workflows. Candidates should possess experience with Office Equipment, including printers, copiers, phones, and basic troubleshooting of office technology. Relevant experience in office management, administrative coordination, or a similar operational role in a business environment. Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced setting. Proficiency with common office software (e.g., Microsoft Office or similar tools) and comfort learning new systems. Ability to work on-site full time in Lakeland, FL, and maintain a reliable, professional presence. High school diploma or equivalent required; additional education or certification in business administration or office management is a plus.