Administrative Coordinator

Job Description

Job Description

*** Full-Time, in-person position ***

Greater Bergen REALTORS® is the third largest real estate trade association, located in Northern New Jersey. We are an association dedicated to providing the best tools and resources for our 8,000 plus members. Our Mission is based on Elevating Members. Strengthening Communities. Driving Advocacy.

Greater Bergen REALTORS® is looking for an administrative coordinator to join our team. The administrator provides a wide range of supportive administrative services for the association and its subsidiaries businesses within the parent company. The administrator provides administrative support for membership-related programs, events, and communications and works collaboratively with staff, volunteers, and stakeholders to support the Association's strategic objectives. This position requires strong organizational skills, attention to detail, the ability to manage multiple priorities, and a commitment to providing outstanding service to members. The ideal candidate is a proactive, solutions-oriented professional with excellent communication and interpersonal skills who thrives in a team environment. A strong work ethic, accountability, professionalism, and a member-first mindset are essential for success in this role.

Responsibilities:

• Understands a member-focused culture. Help resolve problems to ensure member satisfaction.

• Create and distribute staff communication as directed by CEO/COO.
• Welcome all members and guests to the company headquarters and at events/meetings/etc.
• Answer and direct phone calls to appropriate departments.
• Order and maintain office, classroom, kitchen supplies as needed.
• Sort and distribute incoming correspondence – mail and e-mail.
• Sort and organize supplies upon delivery
• Assist with attendance for education classes, events, and membership meetings, as assigned.
• Set up and break down classrooms, events, classes, etc. Moves tables and chairs for respective meetings based on meeting size/attendance.
• Send Calendar invites and reminders for reoccurring Committee and Leadership meetings.
• Manage classroom bookings for meetings, events, classes in our Crestron scheduling system; manages online platforms such as Calendly.
• Oversee Administrative inbox and Website Support channels to answer inquiries in a quick and timely manner.
• Register members for classes and events.
• Create invoices and process payments for items sold.
• Process payments during membership renewal.
• Coordinate member and Affiliate Partner outreach.
• Perform other duties as assigned.

Requirements:

• Must commute to Saddle Brook, NJ location.
• Proficiency in Microsoft Office, Zoom and Google Suite.
• Background in Customer Service with excellent verbal and written communication skills.
• Outstanding ability to work on multiple projects with varying responsibilities.
• Customer service oriented & focused with a positive attitude.
• Ability to meet deadlines on a broad variety of projects in a fast-paced environment.
• Ability to work well with others; possess good people skills; energetic and assertive.

Join us as we strive for excellence in our administrative operations!