Legal Assistant

We are looking to hire in any of these locations: Statesville, Monroe, Whiteville and Graham. We are looking for a highly organized and detail-oriented individual to join our team as a bilingual (English/Spanish) Legal Assistant. As the primary point of contact, you will play a crucial role in providing exceptional customer service and administrative support to our legal team. This is a full-time position with regular office hours in a fast paced environment. Duties Welcoming clients and visitors in a professional and friendly manner. Maintaining smooth and open communication with clients. Scheduling appointments and managing the office calendar. Assisting with the filing and organization of legal documents. Providing general administrative support (photocopying, scanning, and faxing). Maintaining confidentiality regarding sensitive information. Handling client inquiries and providing excellent customer service. Collaborating on other administrative tasks as needed. Requirements Experience: Previous experience in a similar role (6+ months), preferably in a legal or medical office environment. Organizational Skills: Excellent organizational abilities with the capacity to prioritize tasks effectively. Sales Ability: Demonstrated skills in phone sales and lead capture or conversion. Precision: Strong attention to detail and accuracy. Availability: Saturday availability required. Tech Savvy: Proficiency in using office equipment (printers, scanners, fax machines) and technology. Phone Etiquette: Knowledge of phone systems and proper phone etiquette. Customer Service: Exceptional customer service skills, with the ability to handle difficult situations professionally. Bilingual Skills: Excellent verbal and written communication skills in both English and Spanish. Software: Proficiency in calendar management tools and appointment scheduling software. Teamwork: Ability to work independently as well as part of a team. Availability: Must be able to reliably work regular office hours with rotating Saturday availability. Notary Public: Being a Notary Public is required. You must be willing to get certified within the first 90 days of employment if you are not yet a notary. References: Must provide 3 references from the last 2 years of employment (applications without references will not be considered). Nice to Have Sales & Client Acquisition: Proven ability to follow up on leads and successfully convert them into signed clients. Results-Oriented: Track record of meeting and exceeding periodic sales and client retention goals. Administrative Management & Operational Efficiency: Experience organizing files, managing schedules, and accurately maintaining databases. Process Optimization: Proficiency in CRM systems and business messaging platforms to streamline client communication. Legal Intake Experience: Ability to gather key case information, assess initial needs, and manage client relations from first contact. Legal Support: Ability to collaborate effectively with attorneys and legal assistants, ensuring a smooth and confidential flow of case information. #J-18808-Ljbffr