Agile Scrum Master

Contractor Scrum Master Supporting Technology Infrastructure PrioritiesAs a Contractor Scrum Master supporting Technology Infrastructure Priorities, you will enable one Agile team within a Scaled Agile (ART) environment to deliver technology outcomes across Database, Middleware, and Messaging platforms. You will be accountable for facilitating the Scrum operating rhythm, strengthening delivery predictability, managing dependencies and impediments, and ensuring alignment with Enterprise Change Management and other policy requirements. This role is PI Planning-critical: you will drive PI readiness (backlog quality, dependency clarity, objective readiness) and ensure post-PI execution stays aligned to PI objectives, risks, and commitments.Daily responsibilities and/or priorities include:Facilitate and continuously improve Scrum ceremonies: Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review/Demo, and Retrospectives (clear agendas, timeboxing, measurable outcomes).Lead PI Planning preparation for the team: ensure objectives, dependencies, risks, and capacity assumptions are ready; support program board inputs and follow-through on commitments.Create stakeholder transparency: communicate plans, progress, risks, and dependencies using Jira/Jira Align signals and concise, executive-ready written/visual updates.Proactively manage delivery risk: dependency mapping, impediment removal, escalation as needed, and ensuring compliance with Enterprise Change Management and related governance.Partner with Product Owner/Product Manager to maintain a healthy backlog: clear priorities, right-sized epics, ready stories, acceptance criteria quality, and effective story splitting/estimation.Leverage Copilot Chat (AI) and existing prompt libraries to help formulate deliverables and decompose them into epics and user stories (e.g., Jeff Patton-style story mapping), while applying human validation for accuracy, compliance, and clarity.Use Jira Software Plans (Advanced Roadmaps) roadmap views to validate and communicate the team's plan, including capacity, dependencies, sequencing, and target dates.Own the operating rhythm for Plans hygiene: triage, explain, and resolve Jira Software Plans (Advanced Roadmaps) warnings (e.g., missing estimates, invalid hierarchy/links, date conflicts, scope exclusions, over-capacity signals) so roadmap views remain trustworthy for PI readiness and stakeholder decisions.Use metrics to drive improvement: coach using flow/predictability/quality signals (e.g., WIP, cycle time, throughput, aging work, spillover, defects) and convert insights into actions that stick.Coach for team health and performance: psychological safety, conflict navigation, cross-training, and continuous improvement grounded in Agile values and principles.Represent the team in ART coordination (Scrum of Scrums / ART syncs) to surface and resolve dependencies early.Bachelor's degree in a technical field or equivalent work experience.10+ years of delivery experience on Agile teams in complex enterprise environments.1+ years Demonstrated use of Copilot Chat (AI) prompt patterns for story mapping and backlog refinement (e.g., Jeff Patton-style story maps, story splitting heuristics).Strong/Expert working knowledge of Jira and Jira Align (planning hygiene, reporting, dependency visibility, execution signals).Demonstrated mastery in Scrum facilitation and coaching (not just running meetings): can explain purpose, outcomes, and anti-patterns for each event.Scaled Agile experience in an ART model: PI Planning preparation, dependency/risk management, and execution follow-through.Strong facilitation across multiple organizational levels; skilled in alignment, decisioning, and conflict navigation.Ability to influence, remove obstacles, and motivate people without direct authority (servant leadership).Executive-ready communication: crisp written updates, risk framing, and escalation judgment.Backlog requirements rigor: story splitting, acceptance criteria quality (Specification by Example / Gherkin), and healthy Definition of Ready/Done.Metrics-driven improvement uses flow/predictability/quality signals to diagnose system issues and drive measurable change.Hands-on Jira expertise, including strong JQL proficiency to create actionable filters for WIP aging, blocked work, spillover, defects, and readiness signals.Hands-on proficiency with Jira Software Plans (Advanced Roadmaps): validating roadmap views, resolving plan warnings, and communicating plan assumptions, capacity, dependencies, and sequencing.Practical experience leveraging Copilot Chat (AI) to accelerate deliverable formulation and decomposition into epics/stories using established prompts, with appropriate human review and governance.Comfort operating in governance/change-control environments and ensuring compliance with Enterprise Change Management and related policy requirements.Strong partnership with Product Owner/Product Manager and Engineering leadership to keep focus on outcomes, not outputs.Advanced coaching techniques (e.g., Liberating Structures) and evidence of driving sustained retro action completion.Experience supporting production readiness and operational handoffs with Operations/SRE (release readiness, runbooks, support model).Experience creating and maintaining Jira Software Plans (Advanced Roadmaps) views for PI planning readiness and stakeholder communication, including routine warning triage/resolution.About Us: InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 19 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.