Store Manager

GRAND TRAVERSE MALL 3200 SOUTH AIRPORT RD WEST SPC 113 TRAVERSE CITY, MI 49684 Shift and Schedule Hourly Must be available various hours, including AM/PM and weekends. Benefits, if eligible 401(k) Dental Insurance Employee Discount Flexible Schedule Health Insurance Paid time off Vision Insurance SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 65 years with nearly 1,000 stores in 47 states, is seeking an experienced Store Manager to join our team. This position is available at SHOE DEPT. ENCORE #1899 located in TRAVERSE CITY, MI. Local candidates are encouraged to apply! What You Should Know Store Manager's leadership and guidance to their team creates a positive environment focused on customer service, maximum productivity, profitability, and sales generation. Store Managers must be able to perform the functions of a company Assistant Manager. The Store Manager motivates their team by setting a positive example and always demonstrating the highest standards of customer service and behavior expectations. They create an overall store atmosphere that develops positive relationships and a team environment. They establish and maintain SHOE SHOW, INC's standard of customer service by acting with a "Customer Comes First" attitude. The Manager delivers clear expectations and holds the store team accountable in achieving all brand, performance, and behavior standards. What You Will Do The Store Manager recruits, hires, develops, and retains top management and sales talent. Training from the Store Manager includes, but is not limited to product knowledge, customer service, and store operations- constantly setting key performance indicator goals, measuring performance, and providing feedback to all levels of the store team. To ensure adequate sales floor coverage, the Store Manager creates a monthly schedule, ensuring that all shifts have a balanced staff with the ability to cover all business and operational needs. The Store Manager oversees the execution of merchandise processing and flow to floor maintaining exceptional stockroom standards of efficiency and organization. They will direct and implement all SHOE SHOW, INC. strategies, promotions, and directives in a timely manner. Bi-annual inventories are also led by the Store Manager. They will perform additional duties as required, including up to 25% travel as needed. Qualifications One year prior management/supervisory skills required. One year retail experience required. Must be detail-oriented with strong organizational skills. Must have a passion for excellent customer service. Must be able to operate company computer systems. Must be available various hours, including AM/PM and weekends. #J-18808-Ljbffr