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Customer Service Representative

$19 per hour

Jarbo

Seeking Customer Support Specialist to join growing service team. In this entry-level role, you'll be the first point of contact for customers by phone - gathering details, creating service tickets, and helping dispatch connect the right technician to the job. It's a fast-paced, people-focused role with room to build real skills and grow.

What We Offer
  • Starting pay of $19.00 per hour
  • Full-time, on-site position
  • Hands-on training with room to grow within the company
  • Supportive, team-oriented work environment
  • Opportunity to build long-term experience in customer service and construction services
Shift Options : Tuesday-Saturday or Sunday-Thursday, 1:00 pm-10:00 pm; or Friday-Monday, 11:00 am-10:00 pm.

Key Responsibilities - Customer Support Specialist
  • Serve as the first point of contact for customers calling in for service, support, or sales, guiding them to the right solution with patience and professionalism.
  • Gather accurate details to create service tickets so dispatchers can assign the right technician.
  • Provide clear information on products, services, and pricing when needed.
  • Maintain detailed, organized notes in the ticketing system to support scheduling and follow-up.
  • Support the service team with additional administrative and customer-related tasks as needed.
Qualifications - Customer Support Specialist
  • High school diploma required; college coursework or degree preferred.
  • 1+ year of customer service or administrative experience.
  • Strong attention to detail and communication skills.
  • Ability to work independently in a fast-paced, organized environment.
  • Comfortable using Microsoft Office and other everyday business software.
Preferred Qualifications - Customer Service Specialist
  • Prior experience in construction, home services, or field service industries.
  • Experience with ticketing or CRM software systems.
Physical Requirements - Customer Support Specialist
  • Primarily sedentary, office-based role; extended periods sitting at a desk using a computer and phone.
  • Occasional light lifting (up to 10 lbs) of office materials.
  • On-site position in Olathe, KS; not eligible for remote or hybrid work.
  • No travel required.

#HP
Vacancy posted 3 days ago
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