Janitor Supervisor - Ledbetter - Greene County

Janitorial Service Manager

Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvantages and disabilities to improve their quality of life. We employ over 600 associates just in our retail stores alone. GESMV also offers over 40 programs and services to the community ranging from job readiness programs to assistive technology services. We offer part-time and full-time positions, with a variety of schedules and hours available. We are always looking for driven, enthusiastic people to join our team.

Summary To assist in the management of the janitorial service operations within guidelines of the Statement of Work (SOW) for each contract. Assist in managing contracts in a cost-effective manner by establishing and applying sound management policies pertaining to the organization. Assist in maintaining quality of work based on SOW.

Essential Duties & Responsibilities

1. Responsible for directly supervising and training janitorial personnel, ensuring they understand and complete their tasks efficiently.
2. Actively participate in cleaning and maintenance tasks alongside staff to model proper techniques and work ethic.
3. Monitor and maintain inventory of supplies and equipment, ensuring proper usage and replenishment as needed.
4. Conduct routine inspections of all areas to ensure compliance with the Statement of Work (SOW) and address deficiencies immediately.
5. Handle minor maintenance and repair of janitorial equipment to minimize service disruptions.
6. Assist in scheduling and delegating work assignments to optimize workflow and ensure adequate coverage.
7. Train employees in safety procedures and proper use of cleaning chemicals and equipment.
8. Maintain daily communication with staff to address concerns, provide guidance, and foster teamwork.
9. Respond promptly to customer complaints, concerns, or special cleaning requests, ensuring high service quality.
10. Serve as a point of contact for emergency cleaning or unexpected issues.
11. Serve as a point of contact for all designated exterior trash issues up to and including bus stop trash.
12. Perform hands-on cleaning tasks, demonstrating proper techniques and efficiency
13. Responsible for working within budgeted hours to complete the required work.
14. Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, HIPAA, Department of Labor and other regulatory standards.
15. All other duties assigned by manager.

ASSIST CONTRACT MANAGER IN:

1. Adhering to and maintaining quality control plan, daily issues log, and follow-up customer service.
2. Meeting required direct labor ratio for people with disabilities, by training and developing them to meet their full vocational potential and maintain stable workforce.
3. Training all employees in basic disability awareness and issues.
4. Conducting monthly Safety Meetings.
5. Ensuring that policies and procedures are properly followed.
6. Maintenance of equipment, proper utilization.
7. Updating all records pertaining to CIMS.
8. Addressing complaints and resolving problems.
9. Assisting at other job sites as needed.
10. Maintaining a safe and orderly work environment.
11. Ordering supplies.
12. Other duties assigned at the direction of the Contract Manager

Supervisory Responsibilities Directly supervise employees, coordinate training, and other duties as assigned by the Contract Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education Requirements

High School diploma or equivalent.

Experience Requirements

At least two years' janitorial lead or management experience is required.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider. If at any time the employee is unable to maintain a valid driver's license and a driving record acceptable to GESMV's liability insurance provider, they must immediately notify Human Resources.
• Must maintain the ability to pass a criminal background check and random drug screens.
• Goodwill Easterseals Miami Valley is a federal government contractor subject to Executive Order 14042, which may require employees serving in this role or at your work location to be fully vaccinated against Covid-19. All job offers for this role may be contingent upon providing proof of full vaccination against Covid-19.

Skills & Abilities

1. Ability to function and interact with various personnel.
2. Ability to read and interpret documents such as safety rules, general business instructions, operating and maintenance instructions and procedure manuals.
3. Ability to supervise.
4. Ability to prepare numerical reports.
5. Must have reliable transportation to and from the work site.
6. Must maintain the ability to pass a criminal background check.
7. Must maintain a valid driver's license.
8. Comply with all Agency policies, procedures, and safety standards throughout work areas and maintain same to meet CARF, DOL and other regulatory standards.
9. Responsible for the equal opportunity employment efforts and results and must take action to prevent harassment of employees.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

The above duties and responsibilities are essential job functions subject to reasonable accommodation. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job and/or apply for the position, absent undue hardship.This job description is not to be interpreted as an all-inclusive list of duties, responsibilities, or requirements. Employees may be required to perform additional job- related tasks as assigned, subject to reasonable accommodation.

Goodwill Easterseals Miami Valley is firmly committed to Equal Employment Opportunity (EEO) and Affirmative Action (AA) compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of age, sex, color, race, creed, national origin, religion, marital status, citizenship status, ancestry, sexual orientation, gender identity and/or expression, genetic information, disability status, protected veteran status, membership or activity in a local human rights commission, status with regard to public assistance, or any other classification protected by applicable law. This policy applies to all employment decisions, including, but not limited to recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions, and terminations.