Service Coordinator

Service Coordinator Full Time | Day Shift Pay: $41,600-$45,760 annually based on experience Serving multiple Genacross communities: Luther Ridge, Luther Hills, Luther Grove, Covenant Harbor I, Covenant Harbor II, andOak Harbor At Genacross Lutheran Services , we've been serving individuals, families, and communities with compassion for more than 160 years. As a faith-based nonprofit organization , we are dedicated to putting our mission into action every day - serving the needs of our community with exceptional care, innovation, and support. What You'll Do: As a Service Coordinator , you will serve as a trusted resource for residents by helping them identify and access community services that support healthy, independent living. Assess resident needs and coordinate appropriate supportive services and resources Maintain accurate resident records, assessments, progress notes, and documentation Conduct annual resident apartment visits and update resident files as needed Monitor resident concerns and communicate important issues to leadership promptly Assist residents in navigating available community programs and benefits Report suspected abuse, neglect, or exploitation in accordance with regulatory requirements Complete monthly reports and maintain compliance with program requirements Support partnerships with local organizations, faith communities, and service providers Assist with PASSPORT Certification documentation and reporting Serve as a Transition Coordinator for assigned Home Choice Program referrals Participate in required training and professional development opportunities Help ensure high-quality, resident-centered service delivery Service Coordinator Requirements : Valid driver's license Bachelor's degree in social work or related field preferred LSW/LISW preferred Strong oral and written communication skills Understands directions, communicates and responds to inquiries promptly Excellent human relation skills Why Join Genacross? At Genacross , you'll be part of a mission-driven team. We believe in supporting our team members so they can continue making a difference in the lives of those we serve. Benefits Include: (Benefits vary based on position, schedule, and eligibility. Full details provided upon hire.) Medical, dental, and vision insurance Life insurance 401(k) with up to 4% employer contribution Short-term disability coverage Generous paid time off (PTO) Health Savings Account (HSA) Employee Assistance Program (EAP) Tuition reimbursement Employee discounts