Administrative Assistant - Front Desk

Adult Basic Education Position Reporting Authority: Director of Adult Basic Education General Function: Responsible for greeting and welcoming guests with a professional attitude. The primary duties of this position focus on intake and processing new and returning ABE and Career Pathway students. Essential Duties and Responsibilities The essential job functions listed are not comprehensive and duties and responsibilities may change without notice. Answer questions posed by prospective students Performing receptionist duties Assisting with monitoring registrations, canceling classes and maintaining waiting lists Scanning, routing and filing of documents and materials Compiling data and processing reports as directed Ability to work in high traffic area Ability to multitask Ability to work effectively with frequent interruptions Ability to understand and apply complex rules and policies Knowledge of and ability to use positive problem-solving skills Competency with Microsoft Office and/or other office software, computer experience and internet use Maintains a high level of ethical behavior and confidentiality of any information regarding students, staff and all job-related matters Maintain a list of orientation dates and make the list available to prospective students. Maintain a list of learners as they sign up to attend an orientation. Assist new and returning students with enrollment into Coursestorm Check database to ascertain whether individual has previously attended ABE classes Opening/providing access to building for classes, students and staff Continually Assesses and Monitors Learning. Greeting and assisting building visitors, students, families and staff Providing support to the director and supervisor relating to goals and objectives; keeping them informed of pertinent information as needed Composing, preparing and distributing brochures, letters, memoranda, reports, electronic and public relations materials Maintaining schedule of appointments Assisting with High School Diploma Option student registration. Maintaining and processing confidential files Attending meetings, taking notes and keeping records as required Excellent oral, auditory, and written communication skills. Ability to work independently without direct supervision. Maintains a high level of competence and expertise in the area of Adult Education. Maintaining knowledge of multiple programs and guidelines Participate in professional development activities including the annual summer conference. Ability to establish and maintain effective working relationships with students, other employees and the public. Ability to maintain confidentiality of student information. Demonstrates effective people skills, communication skills, and work ethic (i.e., prepared, well-groomed, punctual). Participate in the recruitment of new students. Coordinates with AE and other College personnel on the College's Adult Education graduation ceremony. Perform duties at alternate sites within the College's Adult Education Service area when needed. Perform duties related to program orientation sessions including assessment and class assignments. Assumes other work related responsibilities as assigned by the Adult Basic Education Director, Dean of Workforce and Economic Development, Executive Vice President, and/or the President. Salary: ACCS Salary Schedule- E3-03 ($47,029-$65,218) Continued employment is contingent upon funding from the grant and is on a non-tenured track. Qualifications Minimum Qualifications: Associate degree (required) One (1) year of experience in higher education setting Experience with the Alabama Adult Education System for Accountability and Performance (AAESAP) data management system. Experience with Digital Recognition Cooperation Test of Adult Basic Education (DRC TABE) testing software. Application Procedures/Additional Information Application Procedure: Position announcements and employment applications are available at Applications currently on file must be resubmitted for this position. Delinquent and/or unsigned application packets and/or documents will not be accepted. Only complete application packets will be given consideration for employment. A completed application packet consists of: Completed Bishop State Community College employment application Current resume Applicable Transcript with conferred date (While an unofficial transcript may be submitted as part of the application packet, an official transcript must be received before the date of hire.) Bishop State Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including postsecondary community and technical colleges under the control of the Alabama Community College Systems Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.