Field Service Technician

Job Description

Job Description

To install, remove, service, and maintain Brite-O-Matic Car Wash equipment to the best of your ability to meet the needs of the customer using parts, sub-assemblies, and fasteners according to customer specification sheet, contractual agreements, and company policies.

Essential Functions:

1. Performs preventative maintenance and tests all equipment on a monthly basis according to the monthly maintenance checklist or upon malfunction or breakdown.
2. All rental equipment must be working according to contractual agreements within 2 working business day’s notice of malfunction or breakdown.
3. Diagnoses the problem, disassemblies, inspects, and replaces worn or broken parts. Fits and adjusts new or repaired parts.
4. Maintains proper paperwork with each prescribed visit.
5. Notifies supervisor of potentially dangerous equipment and corrective action taken.
6. Communicates properly with customers on all issues regarding equipment.
7. Communicates every work day with office as to daily activities.

POSITION QUALIFICATIONS

• Accountability - Ability to accept responsibility and account for his/her actions.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Team Builder - Ability to convince a group of people to work toward a goal.
• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.

We sell, manufacture, and service the best-performing car wash systems designed for today’s new car dealership needs. Brite-O-Matic is a market-leading car wash consultancy that provides a variety of vehicle wash equipment options capable of producing on high demand.

Company Description

We sell, manufacture, and service the best-performing car wash systems designed for today’s new car dealership needs. Brite-O-Matic is a market-leading car wash consultancy that provides a variety of vehicle wash equipment options capable of producing on high demand.