Receptionist, Resident Services Administator (Weekends Required)

Job Description

Job Description

SCOPE AND PURPOSE:

Douglas Emmett is seeking a customer service oriented Resident Services Administrator. This position is an introduction to a career in residential property management with ample growth opportunities.

 

RESPONSIBILITES:

· Greet visitors and answer incoming calls to the management office.

· Administrative support to the Community Manager by handling office operations.

· Dispatch engineering and janitorial staff to handle work orders and confirm timely completion of work through online portal.

· Open, date, stamp, and distribute mail and deliveries.

· Assistant tenants with locks outs during business hours.

· Order office and kitchen supplies.

· Special projects as assigned by Community Manager.

 

QUALIFICATIONS:

· 2+ years of customer service or administrative experience.

· Strong written and verbal communication skills.

· Ability to exercise good judgment and professional demeanor when interacting with building management, residents, and vendors.

· Ability to work well under pressure, prioritize multiple tasks and consistently produce high-quality accurate work.

· Projects a professional image by meeting Douglas Emmett dress code standards.

· Can perform the essential physical requirements of the position with or without reasonable accommodation.

Company Description

Douglas Emmett operates approximately 18 million square feet of Class A office space and over 5,000 luxury apartment units in nine highly desirable submarkets in Los Angeles County, six of which are located in Los Angeles' Westside - Brentwood, Century City, Santa Monica, Beverly Hills, the Olympic Corridor, and Westwood - and three submarkets in the San Fernando Valley - Sherman Oaks/Encino, Warner Center/Woodland Hills, and Burbank. The Company's Honolulu office portfolio is located in the downtown central business district with multifamily properties in nearby suburban communities.

The Company utilizes the same focused business strategy that was implemented by its founding principals - managing, developing, redeveloping, and acquiring multifamily and commercial real estate in high barrier-to-entry submarkets that exhibit strong economic characteristics such as population and job growth, as well as inherent supply constraints, such as limited developable land due to natural and political barriers. The Company strives to capitalize on the experience of its seasoned management team to create continued value.

Company Description

Douglas Emmett operates approximately 18 million square feet of Class A office space and over 5,000 luxury apartment units in nine highly desirable submarkets in Los Angeles County, six of which are located in Los Angeles' Westside - Brentwood, Century City, Santa Monica, Beverly Hills, the Olympic Corridor, and Westwood - and three submarkets in the San Fernando Valley - Sherman Oaks/Encino, Warner Center/Woodland Hills, and Burbank. The Company's Honolulu office portfolio is located in the downtown central business district with multifamily properties in nearby suburban communities.\r\n\r\nThe Company utilizes the same focused business strategy that was implemented by its founding principals - managing, developing, redeveloping, and acquiring multifamily and commercial real estate in high barrier-to-entry submarkets that exhibit strong economic characteristics such as population and job growth, as well as inherent supply constraints, such as limited developable land due to natural and political barriers. The Company strives to capitalize on the experience of its seasoned management team to create continued value.