Client Relations Specialist
Maxim Health Systems
Client Relations Specialist
Gardena, California
Support Clients. Strengthen Care. Grow Your Career.
Maxim Healthcare is seeking a compassionate and detail-oriented Client Relations Specialist to work with clients, patients, and caregivers to monitor program participants' ability to manage their care and provide exceptional customer service.
Why You'll Love This Role:
- Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
- Comprehensive Benefits: Health, dental, vision, and life insurance
- Retirement Planning: 401(k) savings plan with company matching
- Employee Discounts: Access to hundreds of nationwide vendor discounts
- Recognition & Rewards: Be celebrated through our awards and recognition programs
- Career Advancement: Opportunities to grow within a supportive organization
- Training & Mentorship: Benefit from structured onboarding and ongoing development
Key Responsibilities:
- Maintain confidentiality of program participants
- Complete consumer admissions/intakes as directed
- Ensure client services are authorized and communicated to clients and caregivers
- Manage referrals and maintain communication with clients and Case Managers
- Provide timely updates to Case Managers and internal teams
- Assist with time reporting issues and operational support
- Notify leadership and payor sources of concerns, including fraud or misuse
- Complete quarterly customer service calls and attend service planning meetings
- Maintain accurate consumer records
- Support Field Support Team with onboarding and compliance tracking
Qualifications:
- High school diploma or equivalent required; some college coursework preferred
- Must meet all federal, state, and local requirements
- Energetic, self-motivated, and adaptable in a dynamic environment
- Strong organizational, planning, and problem-solving skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Teams)
- Spanish language proficiency preferred
- English language proficiency required
Be the Voice of Care and Connection If you're ready to make a meaningful impact by supporting clients and caregivers with empathy and precision, we'd love to hear from you.
Apply today and join a team that values your dedication and bilingual skills.
Maxim Health SystemsVacancy posted 6 days ago
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