Associate Director of Retail Design

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Job Summary

Reporting to the Vice President of Communications and Community Engagement the Associate Director of Retail Design is responsible for defining leading and protecting the creative vision for Gettys retail ecosystem ensuring that every retail touchpoint reflects Gettys brand voice curatorial authority and cultural identity across products visual merchandising packaging digital assets and physical retail environments. Working in close partnership with the Associate Director of Retail Operations this position helps ensure that creative concepts are both strategically compelling and operationally feasible supporting a smooth transition from vision through execution. The role also collaborates continuously with Branding and Museum Design to maintain long-term alignment across Gettys broader retail strategy.

Overseeing the Retail Design & Content team this position is accountable for creative consistency across all retail channels and formats while directing and controlling the activities of a department with budget planning and staffing accountabilities and shaping a significant policy area with broad programmatic and Getty-wide impact. The Associate Director of Retail Design establishes departmental objectives delegates assignments and interprets executes and recommends modifications to department or division policies. Decisions in this role impact objectives and priorities and as the Associate Director of Retail Design they will provide clear creative authority upstream enabling faster more meaningful decision-making while protecting brand integrity at scale.

Getty has partnered with True Search and welcomes nominations or expressions of interest. To express interest and learn more about this opportunity please contact Marina Bevacqua at: . Only parties who express interest via True Search will be considered as part of the selection process.

Major Job Responsibilities

• Define and lead the retail creative vision across all customer-facing touchpoints including visual merchandising store environments packaging retail graphics in-store storytelling and digital assets
• Translate Gettys curatorial content and brand strategy into engaging commercially relevant retail concepts and experiences that strengthen institutional identity and drive visitor engagement
• Ensure creative consistency and brand alignment across all retail channels including physical stores e-commerce seasonal campaigns exhibitions and special activations
• Lead and develop an initial retail design team including a graphic designer visual merchandiser and coordinator with the expectation of growing the function over time
• Develop creative briefs standards and guidelines that support efficient execution and provide clear direction to internal teams and external partners
• Establish and maintain workflows connecting retail design to buying product development and operations including processes for new product cohorts special-edition moments and evergreen product lines
• Partner closely with the Associate Director of Retail Operations to ensure creative concepts are operationally executable and consistently implemented across both retail locations
• Collaborate across Gettys brand and marketing exhibition design and publications design teams to align retail creative with broader institutional programming and identity
• Contribute to the physical retail environment including input on store layout fixture selection and spatial storytelling particularly in support of the Getty Centers planned renovation and reopening
• Develop and present creative concepts and project briefs then work effectively within Gettys existing design structures to bring them to life

Qualifications

• 812 years of progressive experience in retail design visual merchandising or retail creative leadership with meaningful tenure in a senior or lead role
• Proven ability to translate a complex brand identity into compelling physical retail experiences with a portfolio that reflects range taste and commercial awareness
• Experience building or contributing to retail design infrastructure creative systems briefs workflows and standards in an environment where those structures did not fully exist
• Track record of leading and developing a small creative team with the ability to manage up down and across in a matrixed organization
• Based in or willing to relocate to the Los Angeles area; the role is predominantly onsite across the Getty Center and Getty Villa
• Ability to work a flexible schedule inclusive of weekends evenings and holidays as required by the retail and exhibition calendars

Knowledge Skills and Abilities

• Brings a strong and confident aesthetic point of view while remaining genuinely collaborative and open to the creative perspectives of others
• Equally comfortable operating at the conceptual level and rolling up their sleeves to execute; does not distinguish between strategic and hands-on work
• Patient and skilled at working within complex institutional environments; understands that influence and trust are built over time
• Demonstrates a natural curiosity about art culture and ideas and brings that curiosity to how they think about retail storytelling and product experience
• Thrives in ambiguity and is energized by the opportunity to build something from the ground up rather than maintain an established system
• Communicates creative vision clearly and persuasively to non-creative stakeholders; skilled at making the case for design decisions in business terms
• Connected to Gettys cultural mission and excited by the intersection of art commerce and public engagement

Benefits and Perks

Here are just some examples that Getty offers/provides for full-time employees:

• Medical Dental and Vision insurance coverage starting on date of hire. Getty pays 75%-95% of the premium depending on the plan selected.
• 403(b) Employee investment retirement plan with up to 5% Getty Match
• Getty contribution of 6% on behalf of employee to 401(a) retirement account
• Educational assistance and professional development
• Paid Vacation Sick and Personal days
• 12 Paid Holidays
• Many positions have bi-weekly off-Fridays
• On-site Fitness Center at Getty Center
• Community service opportunities

To learn more about our comprehensive benefits and long list of perks go to .

Required Experience:

Director