Sales Manager

Job Description

Job Description

Job title: Sales Manager

Department: Sales Department

Reports to: National Sales Manager

Status: Full-time Salaried/Exempt

Salary: $90,000 - $100,0000/year

Schedule: Office hours - Monday-Friday 7:30am-4:00pm

 

Job Summary:

Seachrome is looking for a driven, commercially minded Sales Manager to manage and grow a portfolio of customer accounts, with a strong emphasis on OEM and strategic account coverage.

 

This is a hands-on sales role with direct responsibility for account performance, customer relationships, revenue growth, new business development, forecasting, and project execution. The Sales Manager will serve as a primary point of contact for assigned accounts and develop strong relationships across purchasing, engineering, operations, sales, and leadership teams.

 

The successful candidate will combine relationship-building with strong commercial judgment and disciplined follow-through. This person will be expected to understand each customer’s business, identify opportunities for growth, protect existing business, develop new opportunities, and take ownership of projects from initial conversation through implementation.

 

The Sales Manager will work closely with Seachrome’s internal teams, including Customer Service, Engineering, Production, Purchasing, Marketing, and Logistics, to ensure customer needs are understood and opportunities are executed effectively.

 

Primary Responsibilities:

· Manage and grow an assigned portfolio of customer accounts, including OEM and strategic accounts. Develop a strong understanding of each customer’s business, products, purchasing patterns, priorities, and long-term opportunities.

· Build and maintain strong relationships with key stakeholders across purchasing, engineering, operations, sales, and executive leadership. Establish Seachrome as a trusted and responsive business partner.

· Protect and strengthen existing business by maintaining regular customer engagement, identifying potential risks early, resolving issues proactively, and ensuring customers continue to see value in the Seachrome relationship.

· Identify and pursue new customers, projects, programs, and applications that align with Seachrome’s capabilities and growth objectives.

· Identify opportunities to expand existing accounts through new products, additional applications, cross-selling, customer programs, and new project development.

· Maintain ownership of active opportunities, quotes, samples, projects, bids, and customer initiatives. Establish consistent follow-up and move opportunities forward through the sales cycle.

· Support and develop OEM business from initial opportunity through quoting, sampling, product development, approval, launch, and ongoing production. Coordinate internally and externally to keep projects moving and maintain clear communication throughout the process.

· Develop and maintain accurate forecasts for assigned accounts and opportunities. Monitor current performance against sales objectives and communicate significant changes, opportunities, and risks to sales leadership.

· Analyze customer sales history, purchasing patterns, product mix, pricing, market activity, and other relevant data to identify trends and opportunities and support informed commercial decisions.

· Participate in pricing discussions, quotations, annual reviews, and commercial negotiations within established company guidelines. Balance customer requirements, competitive conditions, revenue opportunities, and company objectives.

· Review customer requirements, product specifications, drawings, competitive products, and application needs to help identify and develop appropriate Seachrome solutions.

· Work closely with Customer Service, Engineering, Production, Purchasing, Marketing, Quality, and Logistics to support customer requirements, resolve issues, coordinate launches, and execute projects successfully.

· Bring customer feedback, competitive intelligence, and market opportunities into Seachrome’s new product development process. Assist in identifying and evaluating commercially viable product opportunities.

· Maintain awareness of customer activity, competitive products, pricing, industry developments, and market trends that may affect assigned accounts or create new opportunities.

· Provide clear and timely updates regarding key accounts, major opportunities, customer concerns, forecasts, projects, and business risks to sales leadership and senior management as appropriate.

· Maintain strong technical and commercial knowledge of Seachrome’s product portfolio and manufacturing capabilities in order to confidently represent the company and identify appropriate customer solutions.

· Visit customers, facilities, trade shows, industry events, and other business locations as required to develop relationships and support account growth.

· Participate in sales and marketing initiatives, product launches, strategic projects, and other company priorities as needed.

 

Who You Are:

· Adaptable & Solution-Focused: You are comfortable operating in a fast-paced, evolving environment. You apply sound business judgment, remain flexible when priorities change, and focus on practical solutions that move customers and the business forward.

· Proactive & Accountable: You take ownership and drive results. You don’t wait for opportunities, issues, or next steps to find you. You follow through, take initiative, and maintain accountability from initial opportunity through execution.

· Commercially Minded: You understand that strong customer relationships and strong business results go hand in hand. You can balance customer needs with pricing, profitability, operational realities, and Seachrome’s long-term objectives.

· Collaborative Professional: You communicate openly, respect your colleagues, own mistakes, and work effectively across departments. You understand that successful account management requires coordination across Sales, Customer Service, Engineering, Production, Purchasing, Quality, and Logistics.

· Relationship Builder: You develop credibility and trust with customers at multiple levels of an organization. You listen, ask the right questions, understand the customer’s business, and look beyond the immediate transaction to identify long-term opportunities.

· Organic Account Growth & Consultative Selling: You look beyond the immediate transaction, identifying opportunities to expand existing accounts through new products, cross-selling, and project development. You act as a trusted advisor who recommends solutions that create mutual value.

 

What You Must Have (Required):

· 5+ years of B2B sales, account management, business development, or strategic account experience.

· Proven ability to manage, retain, and grow established customer accounts.

· Demonstrated ability to identify and develop new business opportunities.

· Experience managing complex customer relationships involving multiple stakeholders and departments.

· Strong commercial judgment with the ability to evaluate pricing, sales trends, account performance, customer needs, and growth opportunities.

· Ability to take ownership of opportunities and projects and drive them from initial discussion through completion.

· Strong forecasting, planning, analytical, and problem-solving skills.

· Excellent written and verbal communication skills with the ability to present, negotiate, and influence effectively at multiple levels of an organization.

· Strong organizational skills, attention to detail, and disciplined follow-through.

· Ability to manage multiple accounts, projects, quotes, and priorities simultaneously.

· Ability to work independently while collaborating effectively across departments.

· Strong proficiency in Microsoft Office applications, particularly Excel, Outlook, Word, and PowerPoint.

· Experience working with ERP, CRM, or similar business systems.

· Ability and willingness to travel as business needs require.

 

What We Would Love to See (Preferred):

· Experience managing OEM accounts or programs.

· Experience in manufacturing, building products, architectural products, commercial construction, plumbing, bath products, or related industries.

· Experience working directly with engineering, production, purchasing, quality, and supply-chain teams.

· Ability to read and interpret technical drawings, product specifications, architectural drawings, or mechanical requirements.

· Experience with pricing analysis, forecasting, account planning, and annual customer reviews.

· Experience supporting custom or engineered products through development and production.

Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent relevant professional experience

\nCompany Description

For over 70 years, Seachrome has supplied high quality, residential and light commercial bath accessories to thousands of satisfied customers across the US. Located in Long Beach, CA, Seachrome has a great opportunity for those interested in working with our family. We have an awesome company culture that promotes creativity, independent thinking and accountability, with a family-like atmosphere that makes every day a rewarding experience.
We offer our employees the following benefits: Medical, Dental, Vision, Life Insurance, 401K + Company Matching, Paid Time Off, Paid Holidays

Equal Opportunity Employer: We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

A satisfactory pre-employment drug screen, physical, and background check is required.

Company Description

For over 70 years, Seachrome has supplied high quality, residential and light commercial bath accessories to thousands of satisfied customers across the US. Located in Long Beach, CA, Seachrome has a great opportunity for those interested in working with our family. We have an awesome company culture that promotes creativity, independent thinking and accountability, with a family-like atmosphere that makes every day a rewarding experience.\nWe offer our employees the following benefits: Medical, Dental, Vision, Life Insurance, 401K + Company Matching, Paid Time Off, Paid Holidays\n\nEqual Opportunity Employer: We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\n\nA satisfactory pre-employment drug screen, physical, and background check is required.