Office Administrator / Customer Service Rep

Branch Administrator - OC Location CAMFIL – A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS For more than half a century, Camfil has been a leading manufacturer of premium clean air solutions. We provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment productivity, minimize energy use, and benefit human health and the environment. The Camfil Group is headquartered in Stockholm, Sweden, and has 30 manufacturing sites, six R&D centers, local sales offices in 30 countries with nearly 6,000 employees and growing. We proudly serve and support customers in a wide variety of industries and in communities across the world. To discover how Camfil helps to protect people, processes and the environment, visit us at SUMMARY We have an immediate opening for an individual with proven customer service and administrative skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Timely and accurate processing of customer orders via email/phone/walk in Work closely with Sales Team Communicate with customers courteously and promptly Provide excellent Customer Service to both internal and external customers Answering phone calls and resolving any issues Gaining knowledge of products to understand customer needs Providing literature, technical information, product information and any other support to customers Set up new customer accounts Process credit card payments and work closely with Credit Department to resolve any issuesPortal invoicing Review daily reports for inconsistencies Process month end reports General office tasks Ensure all Customer invoicing is completed in a timely manner Confirm proper and timely delivery of Drop Ship orders to external customers Create Purchase Orders for both product and supplies Work with suppliers to insure timely product delivery and accurate costing Coordinate customer pickups as needed Complete special projects and other duties as assigned This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. MINIMUM QUALIFICATIONS Associate’s Degree or equivalent work experience preferred. Administrative experience in a fast-paced office environment preferred. Ability to communicate effectively in English orally and in writing. Problem‑solving skills, ability to multi‑task and prioritize required. Criminal background check and drug screen required upon hire. WORK ENVIRONMENT While performing the duties of this job, the employee is exposed to office and warehouse environments. The work environment will require the use of personal protective equipment (PPE) in certain areas. Must be able to access and navigate each department at the organization’s facilities. EEO STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr