Student Success Navigator

Position Information Title: Student Success Navigator Campus: Cranford Department: Student Success Initiatives Employment Type: Full Time Job Status: Exempt, Regular General Description The Student Success Navigator will support Operation Graduation to address on-time degree completion and student retention while working toward closing the achievement gap. The Navigator provides holistic student services including academic advising, monitoring progress, resolving registration issues, outreach, and supporting student workshops. Responsibilities Provides intensive, intrusive academic advising with a focus on educational planning and timely program completion. Has knowledge of successful retention strategies and implements student retention programs as directed. Responsible for retention efforts with first-time, full-time cohorts. Facilitates group activities to support students’ progression toward degree completion. Assists in implementing programs and events that enable and facilitate cultural awareness and enhance awareness of the achievement gap issues. Develops and implements student development workshops, career and employment topics, and personal development. Assists students with student self‑service, College portal, College e‑mail instruction, tuition/fee payment instruction, and information on internal and external scholarship opportunities. Prepares reports and studies containing findings and recommendations for the review, information, and assistance of the student development division. Reads, interprets, and communicates College policies and procedures. Recommends improvements in department procedures and collaborates with other staff/administrators/faculty to identify needed improvements in procedures and communication. Maintains records of students served and services provided. Maintains essential records and files. Performs related duties as assigned by supervisor. Education Requirements Bachelor’s degree required in a field related to the position. Experience Experience working closely with students from diverse backgrounds in a higher education setting. Competencies and Skills Strong interpersonal skills to interact tactfully and courteously with students, the general public, faculty, and other staff members. Quick study to quickly grasp knowledge of policies and procedures relating to every aspect of student services that a prospective or current student may utilize. Analytical and problem‑solving skills. Proficiency with MS Office products including Excel. Ability to collaborate with others. Commitment to student service and a diverse population. Physical Demands and Work Environment This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled. Some physical effort required; occasionally lift and/or move up to 25 pounds. No or very limited exposure to physical risk. Some travel required. Salary $58,000 – $60,000 Benefits and EEO Statement We offer a comprehensive benefits package for full-time faculty and staff including medical, dental, and vision benefits. Twenty vacation days, ten paid holidays, a ten‑week summer work schedule, gym privileges, tuition remission for credit and non‑credit courses, and tuition reimbursement for an approved degree program at an accredited college or university. UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled. Terms of Employment Full Time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to on‑ and off‑campus sites as needed. Mandatory overtime is required throughout the year, especially at peak times. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies. Open Until Filled Yes #J-18808-Ljbffr