Starbucks Barista (Full-Time) | InterContinental Miami Downtown

Starbucks Barista

About Us:

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Your Day To Day:

As a Starbucks Barista, you will provide prompt and courteous food and beverage service to guests while maximizing sales and guest satisfaction.

Duties and Responsibilities:

• Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc in a prompt and professional manner. Follow food and beverage preparation and usage instructions to minimize waste.
• Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests' special food and drink requests.
• Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
• Perform all pre-shift and post-shift duties, side-work, and related paperwork.
• Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
• Receive and process customer payments according to established cash handling policies and procedures to ensure the security of monies, credit and financial transactions.
• Perform other duties as assigned.

Qualifications and Requirements:

Basic reading, writing and math skills. Prior customer service and/or cash handling experience in the hospitality industry preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds
• Standing up and moving about the work area
• Handling food, objects, products and utensils
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with the guests and describing menu items, methods of preparation, etc.
• Reading and writing abilities are utilized often when preparing meals from instructions or when monitoring inventory.
• Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• May be required to work nights, weekends, and/or holidays.

Work Area: Assigned outlet and kitchen areas.

What We Offer:

The hourly pay range for this role is $17.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities/Females/Veterans/Disabled.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.