Operations Manager / People Leader

Responsibilities Assume leadership of a branch location after completing an initial 90 days of training Be willing to travel in the field for branch office visits 25% of the time Be able to relocate within the division geography for higher roles Inspire your team to deliver top‑notch service, accept constructive feedback and commit to continual improvement Drive revenue generation and growth, motivating the team through daily check‑ins of activities and holding teams accountable for results Showcase superior operational skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth while balancing expense margins Assure compliance with local, state, and federal laws and regulations Ensure accountability for and compliance with the policies and procedures for all Company vehicles Recruit, hire, mentor, evaluate and coach Drive sales initiatives and results Identify best practices, cost savings and improved customer service initiatives Collaborate with Senior Leadership and Human Resources on key hiring, promotional opportunities, succession planning, performance improvement and termination decisions Promote positive employee relations including fostering high morale and upholding company operating standards Maintain technical industry knowledge and expertise in pest, termite, sales and Operational Management Benefits Compensation is from $75,000 USD to $90,000 USD per year with opportunities for additional earnings A company vehicle Comprehensive benefits package including medical, dental, vision, maternity & life Insurance 401(k) plan with company match, employee stock purchase plan Paid Time Off and Paid Holidays Employee discounts, tuition reimbursement, dependent scholarship awards Comprehensive training programs as the industry leader Minimum Requirements Bachelor’s or equivalent work experience Documented success driving revenue for a Home Services company Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid) Ability to work in the field independently and manage route‑based assignments 5‑7 years: Multi‑operational or sales management experience with a results‑driven company 5‑7 years: P&L responsibility experience and an acute understanding of expense control strategies 5‑7 years: Demonstrated customer relations experience 5‑7 years: Experience with P&L management and business processes 5‑7 years: Operations or sales management experience with a results‑driven company 5‑7 years: Proven ability to achieve profitable growth 5‑7 years: Mentoring, coaching, motivating and training Preferred 2‑5 years: Experience in a service industry or recurring revenue business 2‑5 years: Sales experience and/or sales management experience Physical Demands / Working Environment Safely use a ladder within the manufacturer's weight capacity Lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, roof tops, etc. Ability to work in all types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #J-18808-Ljbffr Rollins, Inc.