CXO Customer Advocacy Leader - Storytelling and Community

Senior CXO Customer Advocacy Manager Rubrik's Senior CXO Customer Advocacy Manager sits at the intersection of technology, storytelling, and enterprise customer engagement. It lives within the CXO Transformation team, a function that operates outside of marketing and is embedded in Rubrik's most senior customer relationships. The person in this role owns two interconnected programs: Rubrik's customer story program and the CXO Visionaries program. They identify the right customers, lead discovery conversations, and translate complex data security and cyber resilience outcomes into narratives that hold up at the board and C‑suite level. They also own CXO Visionaries — Rubrik's exclusive, invitation‑only community for Fortune 500 and Global 2000 CIOs, CISOs, and CTOs — running the full program from member recruitment and CXO Visionary profiles to speaking engagements at Rubrik CXO events, award recognition, and executive thought leadership opportunities. They bring enough technical depth to earn credibility with senior IT and security leaders, and enough craft to turn that credibility into content and experiences that actually get used. This is a builder's role. Its programs need structure, repeatable processes, a strong point of view on quality, and someone who can manage the full lifecycle. Location: Palo Alto, CA, United States Salary: US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range $185,700—$278,500 USD Posting Start Date: 5/14/2026 Date Posted: 5/14/2026 Requirements 12+ years of experience in product marketing, product management, technical marketing, technical content strategy, or a closely adjacent field, with direct ownership of a customer story, reference, or executive community program. Solid background in data protection, cybersecurity, data infrastructure, cyber resilience, backup, AI or similar. Technical fluency sufficient to hold a substantive conversation with a CISO or IT leader about ransomware recovery, identity resilience, or hybrid cloud data protection, and to recognize when an outcome claim does not hold up. Demonstrated ability to write clearly and specifically about complex technical topics for a senior business audience, without relying on jargon or category clichés. Strong interviewing instincts: the ability to draw out a real story rather than a polished testimonial. Experience working in or closely alongside enterprise sales environments, with practical understanding of how customer proof points factor into deals and executive conversations. Preferred Experience Experience managing executive community, customer advisory, or peer network program. Experience at a company that navigated rapid scale or a major platform transition. #J-18808-Ljbffr GACEP