Program Support Assistant

Program Support Assistant

Duties include but are not limited to:

• Performs work involving the collection, formatting, basic analysis, compilation, and/or tracking of a wide variety of data and statistical information in support of an organization's program operation.
• Creates, maintains and updates patient information databases.
• Receives, formats, enters, sorts, compile and configure data from a variety of sources for recurring and nonrecurring reports.
• Establishes protocols for incoming data; organizes computerized data sets, and retrieves computerized data.
• Reviews documents, reports, and/or applicants for omissions and inconsistencies, and ensures data entry is complete and accurate.
• Provides advice to others on technical administrative procedures and processes of the office
• Ensures accuracy, integrity, and confidentiality and security of all software maintained.
• Receives, routes and distributes all mail correspondence.
• Receives and responds to routine telephone inquiries from Veterans and other persons.
• Routinely communicates with physicians, providers, and other allied health professional staff.
• Coordinates transportation to the VHA based on eligibility criteria via VA transportation or public access transportation.
• Coordinates and manages all supplies, telephone and computer moves within Home Based Primary Care.
• Responsible for all equipment work orders and replacement within the service at each location.

Work Schedule: Monday-Friday, 8:00AM - 4:30PM

Compressed/Flexible: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant/ PD149470

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized