Server Assistant

Job Description

Job Description

Position Overview:

YOTEL/PAD Miami is looking for a Server Assistant

The Server Assistant is responsible for interacting with the restaurant guests, fellow staff members, and supervisors in a polite, courteous, and hospitable manner to ensure all guests have an exemplary experience, actively takes orders, gives suggestions.

Major Duties & Responsibilities:

• Must be an ?out of the box? thinker. Bringing to life the YOTEL Miami Food & Beverage concept.
• Presents menu, answers question, makes suggestions regarding food and beverage.
• Greeting customers in a friendly manner and taking food and drink orders
• Answering customers' questions about menu choices
• Promoting and recommending menu options to customers
• Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs
• Keeping the work environment sanitary and organized
• Evaluating and modifying processes to improve efficiency and quality of service
• Working to attract new customers and expanding the menu
• Remove used dinnerware, glasses, cutlery, and napkins from the tables after diners are finish eating.
• Replacing cutlery and glassware in anticipation of new diners
• Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table.
• Refill drinking glasses with water
• Assist in bring out the guest order if the Server is busy with another guest.
• Check in with the guest after 10 minutes of the food being served to ensure
• Wipe up water spills, food stains and particles from the tables
• Thoroughly washes and sanitizes all kitchen and restaurant dishes, glassware, utensils, and other equipment using a dishwasher or by hand as designated.
• Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
• Assist with opening and closing duties assign throughout the shift.
• Ensure bar is well stocked and kept clean from top to bottom.
• Ensure you are familiar with the menus to assist in taking orders when required.
• Adherence to all sanitation policies and protocols while embodying YOTEL Beverage & Food concept understanding how his/her actions and execution directly affect the guest experience.
• Helps to maintain the cleanliness of the restaurant and integrity by completing all duties and special projects as issued by management daily.
• Maintain food safety and food handling procedures throughout shift.
• Complies with all company safety and risk management policies and procedures.
• Attends daily preshift meetings and monthly departmental meetings.
• Participates in regular safety meetings, safety training and hazard assessments.
• Attends training programs (classroom and virtual) as designated.