Account Manager Remote / Telecommute Jobs

Account Manager

Flywheel Data provides elite solution design, system integration, software development, and product resale primarily to the Federal Government. Our goal is to provide our clients with the right tools, platforms, products, and support to accelerate their success.

The Account Manager is responsible for driving sales while ensuring customer satisfaction by utilizing expertise to recommend product, hardware, and software solutions. This role is the critical point of contact in providing best-in-class customer support in alignment with the Flywheel Data mission.

What the Account Manager does:

• Drive sales
• Market a portfolio of products
• Identify and develop new business opportunities through networking, research, cold-calling, and other proven means
• Qualify business opportunities by conducting due diligence and leveraging relationships to understand the customer landscape
• Collaborate with Vice President of Sales to implement sales strategies
• Present technical options by matching customer requirements to product capabilities and solutions
• Prepare and deliver customer presentations and demonstrations of products
• Shepard business opportunities through the full lifecycle from opportunity identification to purchase order to renewal
• Maintain and build customer and partner relationships
• Attend networking events
• Create positive customer experiences to achieve long-term partnerships
• Respond to customer inquiries and provide support offering clear advice and solutions
• Collaborate with internal team members to ensure customer's needs are met in entirety
• Ensure customer solutions are current and market-competitive
• Maintain partner sales certifications as required
• Attend vendor and trade shows
• Research latest IT products and solutions
• Communicate with Original Equipment Manufacturers (OEMs) to translate customer specifications
• Maintain records in CRM to ensure opportunities are documented
• Track contract updates and renewals
• Coordinate writing quotes, reports, and supporting documentation
• Provide periodic reports on sales activity, goals, and forecasts to VP
• Analyze customer data to identify trends and recommend strategies
• Ensure compliance with the company's government contracting procedures and ethics programs
• Other duties as assigned

What this position takes:

• Bachelor's degree in sales, marketing, technology, business administration, or related field (Master's preferred)
• Minimum 1 year experience in technology sales or value-added reseller industry
• U.S. citizenship
• Federal Government Secret Security Clearance
• Experience using MS Office and Salesforce or other CRM
• A proven track record of achieving sales targets and increasing market share
• Excellent communication skills, both written and oral
• Understanding of US Federal Government procurement
• Understanding of Federal System Integrator landscape as it relates to IT requirements
• Adherence to the highest ethical standards
• Ability to work effectively remotely with minimal direct supervision

Flywheel Data is an EEO employer. We do not discriminate in hiring or other aspects of employment in regard to race, ethnicity, national origin, sex, sexual orientation, gender or gender identity, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.