Security and Surveillance Administrator - Onsite NYC

job summary:

JOB DESCRIPTION

We are seeking a highly motivated and customer-focused Systems Administrator to support and maintain the Company's enterprise physical security and surveillance infrastructure. The successful candidate will be responsible for the administration, maintenance, optimization, and support of Pro-Watch Access Control Systems, Genetec Security Center, ChangeGear SQL databases, and enterprise camera/video surveillance systems, while also providing support for Windows server infrastructure and related technologies.

TECHNICAL SKILLS

Must Have

active monitoring of the entire infrastructure and troubleshoot server

Application Software

Backup & Recovery

manage Operating Systems

manage virtual machines and support

Microsoft Windows Server Update Services

RAID

Nice To Have

Ability to intrepid, modify and write scripts and SQL queries

Administration of Domain / DNS /DHCP

Develop SQL queries

Primary Responsibilities

Administer and maintain Honeywell Pro-Watch access control servers and associated hardware.

Support and manage Genetec Security Center servers, video management systems, and camera integrations.

Maintain and optimize ChangeGear SQL databases, ensuring performance, availability, backup, and recovery capabilities.

Serve as the subject matter expert for enterprise IP camera systems, video recording platforms, storage systems, and surveillance infrastructure.

Perform troubleshooting and resolution of access control, surveillance, server, and database-related incidents.

Coordinate hardware and software upgrades for physical security systems and supporting infrastructure.

Monitor system health, performance, capacity, and availability across security platforms and server environments.

Perform system patching, firmware upgrades, security updates, and vulnerability remediation activities.

Develop and maintain disaster recovery and business continuity procedures for physical security systems.

Create and maintain technical documentation, system diagrams, operating procedures, and support guides.

Provide on-call and emergency support for critical physical security and surveillance systems.

Collaborate with cybersecurity, networking, facilities, and operations teams to ensure secure and reliable system operation.

Required Technical Skills

The ideal candidate should possess strong technical proficiency working with:

Physical Security & Surveillance Systems

Honeywell Pro-Watch Access Control Administration

Genetec Security Center administration and support

IP camera systems, video encoders, NVRs, DVRs, and enterprise video storage solutions

Card access systems, badge management, door controllers, and physical security integrations

Security system troubleshooting and performance optimization

Server & Infrastructure Administration

Windows Server and desktop operating systems

User administration, file systems, software installation, and services management

Active Directory administration, Group Policy, and domain services

Backup, recovery, and disaster recovery planning

Server hardware management and RAID storage configurations

Patch management and firmware lifecycle administration

Database Administration

Microsoft SQL Server administration and maintenance

Database backup and restore procedures

SQL performance monitoring and optimization

Database troubleshooting and maintenance activities

Networking & Security

Fundamental networking concepts including:

DHCP

DNS

Routing

Firewall technologies

VLANs and IP networking

Security principles including:

Access Control Lists (ACLs)

Encryption

Authentication and authorization

System hardening

Monitoring & Automation

System health monitoring and performance analysis

Capacity planning and optimization

Scripting and automation experience (PowerShell preferred)

Reporting and technical documentation development

Qualifications

Bachelor's Degree in Information Technology, Computer Science, Engineering, or related discipline preferred.

Minimum 8 years of Information Technology experience supporting enterprise server environments and critical infrastructure systems.

Experience supporting physical security systems, access control platforms, video management systems, or related operational technology environments strongly preferred.

Strong troubleshooting and problem-solving skills.

Excellent verbal and written communication skills.

Strong customer service mindset with experience providing end-user support.

Well-organized, detail-oriented, and capable of managing multiple priorities while meeting deadlines.

Demonstrated ability to make sound technical and business decisions.

Additional Requirements

Ability to lift and transport server, network, and security system equipment when required.

Ability to provide after-hours, on-call support for critical systems.

Willingness to work overtime and flexible hours to support scheduled maintenance and emergency response activities.

Ability to travel to Company locations as necessary.

Valid driver's license required.

Ability to successfully pass a NERC CIP Personnel Risk Assessment Background Check.

Work Location

This position is fully onsite, five days per week.

location: New York, New York

job type: Contract

salary: $50 - 52 per hour

work hours: 9am to 5pm

education: Bachelors

responsibilities:

JOB DESCRIPTION We are seeking a highly motivated and customer-focused Systems Administrator to support and maintain the Company's enterprise physical security and surveillance infrastructure. The successful candidate will be responsible for the administration, maintenance, optimization, and support of Pro-Watch Access Control Systems, Genetec Security Center, ChangeGear SQL databases, and enterprise camera/video surveillance systems, while also providing support for Windows server infrastructure and related technologies.

TECHNICAL SKILLS Must Have

• active monitoring of the entire infrastructure and troubleshoot server
• Application Software
• Backup & Recovery
• manage Operating Systems
• manage virtual machines and support
• Microsoft Windows Server Update Services
• RAID

Nice To Have

Primary Responsibilities

• Administer and maintain Honeywell Pro-Watch access control servers and associated hardware.
• Support and manage Genetec Security Center servers, video management systems, and camera integrations.
• Maintain and optimize ChangeGear SQL databases, ensuring performance, availability, backup, and recovery capabilities.
• Serve as the subject matter expert for enterprise IP camera systems, video recording platforms, storage systems, and surveillance infrastructure.
• Perform troubleshooting and resolution of access control, surveillance, server, and database-related incidents.
• Coordinate hardware and software upgrades for physical security systems and supporting infrastructure.
• Monitor system health, performance, capacity, and availability across security platforms and server environments.
• Perform system patching, firmware upgrades, security updates, and vulnerability remediation activities.
• Develop and maintain disaster recovery and business continuity procedures for physical security systems.
• Create and maintain technical documentation, system diagrams, operating procedures, and support guides.
• Provide on-call and emergency support for critical physical security and surveillance systems.
• Collaborate with cybersecurity, networking, facilities, and operations teams to ensure secure and reliable system operation.

Required Technical Skills The ideal candidate should possess strong technical proficiency working with:

Physical Security & Surveillance Systems

• Honeywell Pro-Watch Access Control Administration