Operations Manager

Position Summary The Operations Manager is a member of the Store Management team, fulfilling the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager maintains an engaged, productive store team through strong leadership, demonstrating initiative and leading by example, supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including overall store management, supervision, policy implementation, sales and inventory management, employee staffing, training and development, financial management, and customer service leadership. Essential Functions Management Lead others and work effectively with store crews. Supervise, assign and direct activities of the store’s crew. Effectively communicate information to store crew and supervisors in an open and timely manner. Support Store Manager with action plans for operational and service improvement. Customer Service Assist customers with their questions, problems and complaints. Promote CVS customer service culture (greet, offer help, and thank). Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill. Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred Qualifications Experience as a retail manager or supervisor. Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Pay Range The typical pay range for this role is $20.00–$34.00 per hour. The actual base salary offer will depend on experience, education, geography and other factors. Benefits This full‑time position is eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. Application Deadline The application window for this opening will close on 07/04/2026. Equal Employment Opportunity Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr 1155 Maryland CVS Pharmacy, L.L.C.