IT Analyst

Global It Mom Support

Provide global IT mom support for project Aejas Zscaler security appliance / OT segmentation of all manufacturing equipment. Deploys the release of new technologies for OT machines as well as installs, configures, maintains and performs system integration testing of machine/application operating systems at the manufacturing machine level. Responsible for troubleshooting machine integrated application problems as reported by users. Provides new technical specifications to users based on application needs and anticipated growth, configuration, data extraction & retention, installs new machines and maintains the underlying infrastructure. Provide ongoing support, integration, monitoring and maintenance of the mom applications. Ensures that all changes to quality-relevant systems are documented and performed according to application validation guidelines and processes. Will be traveling up to 40% globally to all manufacturing sites AMER/EMEA/APAC. Ability to work successfully within a team and build effective working relationships. Acts with a sense of urgency to resolve internal customer IT issues and delivers results in an efficient and timely manner. Effective interpersonal and communication skills (written/verbal). Analytical and critical thinking skills. Able to multitask and prioritize work effectively. Detailed and organized ensuring customer requirements are met. Has a winning attitude and instills a passion for winning with other team members, an attitude which is demonstrated by a "can do" approach. Bachelor's degree and 2 years of relevant experience, or associate's degree and 4 years of relevant experience, or high school diploma or equivalent and 6 years of relevant experience. EEO employer LanceSoft is a certified minority business enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.