Rehabilitation Services Supervisor

YOU MUST APPLY TO THIS LINK TO BE CONSIDERED:

DES is seeking an experienced and highly motivated individual to join our team as a Rehabilitation Services Supervisor with the Rehabilitation Services Administration (RSA). This position is responsible for providing direct supervision to Vocational Rehabilitation staff including hiring, training, coaching, evaluating, and performing disciplinary action when necessary. The position is responsible for monitoring case management practices to ensure compliance with RSA policies and procedures.

Travel is required for client meetings, outreach/events and office coverage.

Essential Duties and Responsibilities include but are not limited to:

• Provides supervision and oversight of Vocational Rehabilitation staff. Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
• Completes unit reports; analyzes and interprets case management and performance reports and determines course of action.
• Represents RSA in community partnership/stakeholder meetings, forums, boards, committees, and work groups. Participates in public relations, community outreach, and responds to public and program inquiries.
• Responds to and researches client inquires and appeals.
• Facilitates regular team meetings, discussions, and case staffing; responsible for assigning workloads and duties.
• Reviews cases for quality assurance through formal and informal case reviews. Reviews and approves client cases.

Knowledge in:

• Federal and state laws and regulations for Vocational Rehabilitation, rehabilitation principles and practices and reporting requirements.
• Various disabilities and effective case management techniques.
• Counseling techniques.
• Knowledge of effective management and supervisory techniques.

Skill in:

• Leadership, problem solving, decision making, and negotiating.
• Analyzing, evaluating, and interpreting data to implement solutions.
• Oral and written communication.

Ability to:

• Work with a diverse group of stakeholders.
• Prioritize tasks, ability to provide leadership and teambuilding.
• Establish and maintain effective working relationships.

The ideal candidate for this position will have:

• Commission on Rehabilitation Counselor Certification (CRCC) preferred.

YOU MUST APPLY TO THIS LINK TO BE CONSIDERED: