Care Manager Assistant

Work Shift:Day - 8 Hour (United States of America)8:00am - 4:30pm (40 Weekly Hours)Under close supervision, supports Care Managers in the department through reception, records maintenance, coordination with hospital departments and external customers, and general clerical assistance. Provides prompt response to phone inquiries and timely response to required written documentation. Assists Care Managers in maintaining a variety of files, logs and registers, as necessary. The CMA also distributes CMS required forms such as IMM and MOONs and completes discharge appeals.Education & Training:High School graduate or GED equivalent.Experience:Two (2) years medical office experience or an equivalent combination of education and administrative experience.Required Certification/Registration/Licensure:None.Knowledge, Skills & Abilities:Knowledge of customer service concepts and practice; knowledge of privacy laws and regulations; knowledge of basic medical terminology; skill in operating a personal computer utilizing a variety of software applications; skill in operating office equipment such as copiers and fax machines; skill in establishing and maintaining cooperative working relationships with others.Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at View email address on click.appcast.io. Please note that one week's advance notice is preferred.Scheduled Weekly Hours:40FTE:1Expanded Work Shift:On Call: #J-18808-Ljbffr