Assistant General Manager

Job Description

Job Description

Assistant General Manager (AGM)

Position Summary

The Manager supports the General Manager in overseeing the day-to-day operations of the business or department. They play a key role in ensuring operational efficiency, financial performance, and alignment with company goals. This position assists in coordinating across functions such as operations, sales, finance, human resources, and customer service, while helping drive growth, performance, and a positive workplace culture.

• Support the General Manager in developing and executing business strategies to achieve company goals and objectives.
• Assist in overseeing daily operations to ensure efficiency, productivity, and adherence to quality standards.
• Help manage budgets, forecasts, and financial reports, identifying opportunities to improve profitability and control costs.
• Supervise, coach, and support department managers and staff; help foster a culture of teamwork, accountability, and high performance.
• Monitor performance metrics and KPIs; assist in analyzing results and implementing operational improvements.
• Ensure compliance with company policies, legal requirements, and industry regulations.
• Build and maintain positive relationships with clients, vendors, and partners as needed.
• Support initiatives to identify and pursue growth opportunities, including new services, markets, or process improvements.
• Address operational challenges and assist in resolving issues efficiently and effectively.
• Step in for the General Manager when required and provide updates or reports on operational performance and initiatives.

• Proven experience in an assistant management, operations management, or supervisory role.
• Solid understanding of key business functions including operations, finance, HR, marketing, and customer service.
• Strong leadership, organizational, and decision-making skills.
• Demonstrated analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in business software (e.g., Microsoft Office, ERP systems).

• Experience supporting change management or business growth initiatives.
• Ability to manage multiple teams, departments, or locations.
• Strong ability to prioritize tasks and manage competing demands in a fast-paced environment.

• Frequently positioning of oneself to perform work tasks
• Must be able to move, transport, push, and pull materials and equipment as needed.
• Position Constantly operates a computer and other office productivity machinery such as a computer, copier, and printer
• The person in this position frequently communicates with coworkers to give instructions. Must be able to exchange accurateinformation in these situations

ABOUT US

We are proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Must be eligible to work in the United States for any company without sponsorship. Must be eligible to work in the United States for any company without sponsorship. By entering my mobile number and submitting this application, I give my express written consent to receive text messages from, or on behalf of, I.K. Hofmann USA at the mobile telephone number provided for employment-related communications, notices, and updates, including via an automatic telephone dialing system. Consent is not required. Standard message and data rates may apply. Reply STOP to opt out. For California residents, please see our Employee & Applicant Notice at Collection & Privacy Policy for additional California-specific informationhere. We may use an Automated Employment Decision Tool (AEDT) to assist with initial prescreening; we provide required advance notice and a published bias-audit summaryhere.