Associate Market Clinical Director
$257.94k - $368.49kChenMed
Company Overview We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. ChenMed ChenMed, a physician‑led and mission‑driven primary care organization, is currently one of the most successful full‑risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. Position Summary The Associate Market Clinical Director will directly supervise, performance manage and train Clinical Directors within his/her assigned market. The incumbent in this role is accountable for center performance objectives, P&L, growth, and culture. In addition to being accountable for the overall clinical outcomes of his/her assigned market, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties. The remainder of their time is allocated to leadership responsibilities including Clinical Director performance, engagement, building a strong clinical‑operations synergy and culture. The allocation of time is dependent on several factors including PCP capacity, market needs, size of centers, patient membership and Regional President direction. Responsibilities Direct accountability for clinical outcomes and day‑to‑day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President. Ensure successful clinical operations and meeting or exceeding plan market earnings. Manage, mentor and coach Medical Directors in his/her assigned market to deliver outstanding clinical outcomes. Oversee and facilitate talent development of PCPs, NPs, and Medical Directors in centers, including leadership development plans and performance management. Cultivate a center‑level physician culture that is fully aligned with the ChenMed core model, core values and service standards. Assist Clinical COE in training new practitioners within assigned centers. Participate in recruiting and interviewing PCP and specialist candidates. Partner with Clinical COE and Talent Acquisition to support the clinical talent lifecycle to accelerate clinical talent growth, including hiring, managing, and mentoring physicians. Establish and support development of relationships with payers, specialists, community, and hospitals, and drive a local social media presence as part of core responsibilities. Monitor and support overall market culture, responding with urgency to workplace concerns. Review and approve center‑level referrals and provide back‑up for market referral and delegated utilization authorizations. Other duties as assigned and modified at Regional President’s discretion, which may include: Assist Regional President with market quality and performance improvement initiatives. Oversee monthly scorecard reviews and, in conjunction with Clinical Leadership, deliver quarterly clinical metric analysis. Provide training to other ChenMed entities, as needed. Develop deep relationships with providers and key stakeholders in the market. Use local market dynamics to drive clinical initiatives. Build clinical credibility and trust to deepen relationships. Assist with implementation of cost‑reduction and market clinical strategies. Deliver outstanding clinical outcomes and service to patient panel as a PCP (20% of time). Perform other duties as assigned and modified at manager’s discretion. Skills, Knowledge and Abilities Customer focus – Builds strong customer relationships and delivers customer‑centric solutions. Demonstrates self‑awareness – Uses feedback and reflection to gain insight into personal strengths and weaknesses. Ensures accountability – Holds self and others accountable to meet commitments. Drives results – Consistently achieves results, even under tough circumstances. Develops talent – Develops people to meet both their career goals and the organization’s goals. Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Interpersonal savvy – Relates openly and comfortably with diverse groups of people. Technical knowledge and skills – Excellent clinical skills; knowledge and experience in a managed care delivery system; knowledge of clinical outcomes and quality improvement processes; experience in population risk management or complex chronic disease care management; history of being a natural teacher to fellow physicians. Other skills and abilities – Good analytical skills; ability to build relationships with external organizations; conflict management and resolution skills; proficiency in Microsoft Office Suite; familiarity with electronic medical record (EMR); comfortable with keyboarding. Ability to travel locally, regionally and nationally up to 30% of the time. Spoken and written fluency in English. This job requires independent judgment. Education and Experience MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required. Minimum of 2 years of clinical experience required; 3 years preferred. Strong preference for at least 1 year of previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population. Board eligibility required; Board certification in Internal Medicine, Family Medicine, Geriatrics or similar preferred. Current, active license to practice medicine in the state of employment. High‑performing physician with a proven track record of clinical leadership experience. Completed all internal physician training and attained partnership. Experience with population risk management or complex chronic disease care management. Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred. Preferred to be an existing high‑performing PCP partner and/or Medical Director within the ChenMed core model, with proven ability to manage a panel of >400 patients and deliver clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader among peers, and able to lead teams in quality and performance improvement initiatives. For specialists, demonstrated leadership within specialty and delivered superior outcomes, with proven ability to deliver primary care in our model. Pay Range PAY RANGE: $257,939 - $368,485 Salary. Final compensation may depend on experience, education, geographic location and other factors. Position may also be eligible for bonuses or commissions. Benefits ChenMed offers comprehensive benefits, career development and advancement opportunities, great work‑life balance and opportunities for growth. Employees enjoy competitive compensation and benefits that support their personal and professional goals. #J-18808-Ljbffr ChenMed
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