Intake Coordinator

Job Description

Job Description

Benefits:

• SIMPLE IRA
• SIMPLE IRA matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

About House of Hope
House of Hope is a nonprofit recovery organization focused on helping individuals rebuild their lives through treatment, support, and long-term recovery services. Our work is rooted in restoration, stability, and community impact.

House of Hope is seeking a compassionate, organized, and mission-driven Intake Coordinator to support referral, assessment, and admission processes for individuals seeking treatment. This is an excellent opportunity for a behavioral health professional who is passionate about access to care and wants to make a direct impact in the recovery journey.

About the Role
As the Intake Coordinator, you will serve as a key point of contact in the admissions process, helping ensure timely communication, efficient coordination, and a positive experience for referral partners and prospective clients. You will work closely with internal teams and community partners to support admissions, maintain referral relationships, and help meet program needs.

Why Join House of Hope
At House of Hope, you will be part of a purpose-driven team committed to changing lives through compassionate care and recovery support. We offer a collaborative environment, meaningful work, and benefits that may include health, dental, vision, paid time off, retirement savings, and professional development opportunities.

Key Responsibilities

Manage daily intake referrals, including review and coordination of Carisk-related processes.
Coordinate with internal staff and external partners to support timely admissions and a smooth intake experience.
Maintain communication with referral sources regarding program access and bed availability.
Support outreach efforts and relationship-building activities that strengthen referrals and program census.
Help improve admissions workflows to ensure efficiency, compliance, and alignment with organizational procedures.
Facilitate two weekly groups and contribute to a professional, therapeutic, and client-centered environment.

Qualifications

Masters degree in social work, mental health counseling, or marriage and family therapy required.
Two or more years of experience in addiction treatment and/or mental health services preferred.
Strong written and verbal communication skills.
Ability to work effectively with culturally diverse clients, families, and professionals.
Comfort with computers and standard workplace systems.