IT Support Engineer
$37 per hourExperis
IT Support Engineer II
Our client, a leading organization in the technology support sector, is seeking a Support Engineer II to join their team. As a Support Engineer II, you will be part of the IT Support department supporting a diverse range of corporate clients. The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, which will align successfully in the organization.
Location: New York, NY | Fully onsite
Pay Range: $37
What's the Job?
- Provide basic technical support to corporate employees worldwide, addressing hardware, software, and network issues.
- Research, diagnose, and resolve end-user computing problems efficiently and effectively.
- Create and maintain detailed documentation of customer interactions and troubleshooting steps.
- Assist with remote support activities, including teleconferencing systems and AV presentation equipment.
- Escalate system or network outages promptly to minimize downtime and maintain operational continuity.
What's Needed?
- 2+ years of experience supporting Windows, Mac, and/or Linux operating systems in a corporate environment.
- High school diploma or equivalent; associate degree in Computer Science or related field preferred.
- Experience in helpdesk or desk-side support environments.
- Strong verbal communication skills, capable of explaining technical concepts clearly to non-technical users.
- Ability to work independently and as part of a team, maintaining high standards of quality and productivity.
What's in it for me?
- Opportunity to work in a dynamic and inclusive environment supporting global clients.
- Chance to develop your technical skills with diverse systems and technologies.
- Supportive team culture that values innovation and continuous improvement.
- Flexible work schedule with potential for growth and advancement.
- Competitive pay rate aligned with your expertise and experience.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
Vacancy posted 3 days ago
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