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Host / Reservationist

$17.6 per hour

Quince & Co

Host / Reservationist

Lark chicago

3441 North Halsted Street, Chicago, IL Part Time Hourly ($17.60) plus tips

The Host Manager is the face of Lark's hospitality and the primary architect of our guest's first impression. Hourly + sick day and personal time

Key Responsibilities

  • Floor Leadership & Service (Shift Work)
    • Host Operations: primary host, greeting guests warmly, managing the waitlist, answering the phone and the answering service plus coordinating seating to ensure optimal dining room flow.
    • Reservation Management: Oversee the reservation system (e.g., OpenTable/Resy), balancing walk-ins with bookings to maximize cover counts without overwhelming the kitchen.
    • Conflict Resolution: Act as the first point of contact for guest concerns at the door, resolving wait-time or seating issues with grace and professionalism.

Qualifications & Skills

  • Experience: 1+ years of hosting experience in a high-volume environment; prior supervisory or "Lead Host" experience preferred.
  • Tech Savvy: Proficiency in restaurant management software and reservation platforms.
  • Communication: Exceptional verbal skills for interacting with guests and coordinating between the Front of House (FOH) and Back of House (BOH).

Compensation: Hourly ($17.60) plus tips

Benefits & Perks: Paid Time Off, Dining Discounts, Wellness Program

Quince & Co
Vacancy posted 2 days ago
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