ServiceNow Business Analyst
IDR Healthcare
IDR is seeking a ServiceNow Business Analyst to join one of our top clients for a remote opportunity. This role involves providing expert business analysis and quality assurance support for a major ServiceNow platform implementation within a utilities and energy sector environment. The position focuses on optimizing the use of ServiceNow modules, integrations, and dependencies to support organizational growth and technology maturity.
Position Overview for the ServiceNow Business Analyst:
#LI-Remote
Position Overview for the ServiceNow Business Analyst:
- Provide advanced business analysis and quality assurance support for ServiceNow's various modules including ITOM, ITSM, Employee Center, and SPM.
- Lead requirements gathering sessions, elicit business needs, and define operational and system goals.
- Develop models, use cases, process flows, and specifications to guide software development and integrations.
- Evaluate existing systems for efficiency, ROI, and opportunities for leveraging ServiceNow upgrades.
- Support post-implementation activities, including incident resolution, functional training, and ongoing platform growth initiatives.
- 8+ years of experience in Business Analysis supporting the Software Development Lifecycle (SDLC) using Agile and Waterfall methodologies, with the ability to work independently between business stakeholders and development teams.
- Strong knowledge of ITIL service management and software testing practices.
- 8+ years of experience in data integration, solution design, data integrity, and analytics.
- 8+ years of experience importing, exporting, and analyzing data for reports, presentations, spreadsheets, charts, and process flows to support business needs.
- 8+ years of experience leading requirements-gathering sessions, creating process models, and developing detailed documentation.
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Remote
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the ServiceNow Business Analyst in Austin, TX vacancy
- We are seeking an experienced ServiceNow Business Analyst to support the analysis, design, and enhancement of ServiceNow implementations. The ideal candidate will work closely with users and development teams to gather requirements, define solutions, and support the full...Servicenow
- ...scope and quality. Work closely with business and IT teams to understand current state... ...to Have Skills Strong Business Analyst in the Public Sector Must have Tech Development... ...facing experience Tools including ServiceNow, ServiceNow ITSLM, Apptio ITFM and...Servicenow
United Software Group
Austin, TX2 days ago - Austin, United States | Posted on 06/24/2026 The ServiceNow Business Analyst will support Austin Energy on the ServiceNow Implementation and Platform Optimization initiative. This role provides advanced business analysis and quality assurance support for Austin Energy'...ServicenowFull time
- ...Overview: Business Systems Analyst The ideal candidate will analyze business and operational data to support informed decision making... ...implement RESTful API integrations, automating workflows across ServiceNow, PagerDuty, Wrike, and Miro to enhance operational...Servicenow
Purple Drive
Austin, TX3 days ago $40k
...position, and receipt of authorization to proceed. The IT Business Analyst supports the contract team by updating and maintaining... ...incident recurrence. Utilize agency-approved tools (e.g., ServiceNow, SharePoint) to produce, manage, and maintain government-owned...ServicenowContract workRemote workMAXIMUS
Austin, TX4 days ago- ...Lead Business Analyst / Quality Assurance Anywhere Type: Contract Category: Business Analysis Industry: Technology Workplace... ...Migration Assistant. ~ Nice to have: Familiarity with ServiceNow, GitHub, Jenkins, or Okta. ~ Nice to have: Background in...ServicenowHourly payContract workLocal areaRemote work
Eliassen Group
Austin, TX4 days ago $60k
.... The Risk, Quality, and Performance Analyst serves as the Risk, Quality, and Performance... ...citizenship. ~ Bachelor's degree in Business, Information Systems, Computer Science,... ...frameworks. Familiarity with ServiceNow, SharePoint, or similar enterprise reporting...ServicenowContract workRemote workMAXIMUS
Austin, TX3 days ago- Senior PeopleSoft HCM Functional Analyst Client Name Texas Comptroller of Public Accounts... ...), and queries using PS/Query and SAP Business Objects. Ensure CAPPS compliance with the... ...management using systems such as ServiceNow and BOSSDesk. Provide structured cross-...ServicenowContract workWork experience placementWork at officeRemote workMonday to FridayAfternoon shift
- Business Analyst/Product Owner (Salesforce + Grant Management) This long‑term contract will be onsite 5 days per week in downtown Austin,... ...while focusing on the team’s goals Team Environment They use ServiceNow as their ticketing system Fast‑paced environment...ServicenowLong term contract
- ...development opportunities. Our industry and business are continually evolving and fast-paced,... ...in a finance or IT business analyst role. Hands-on experience with JDE financial... ...supporting JD Edwards Experience using ServiceNow for Incident Management a plus Excellent...ServicenowWork experience placementCasual workFlexible hours
$70 - $90 per hour
...Elevate your career as a Business Analyst, where your expertise in ServiceNow can drive meaningful change. This hybrid role offers the flexibility of three days onsite and two days remote, making it ideal for professionals seeking work-life balance. In this position...ServicenowContract workRemote workFlexible hours- ...The role of this position is to provide advanced business analysis and quality assurance support for the ServiceNow implementation, its integrations and... ...ITSAC Level Description (Required): Business Analyst 3 Bill Rate $75.00 8+ Experienced competency...ServicenowContract work
$60 per hour
Kforce has a client in Austin, TX that is seeking a ServiceNow Security & Risk Business Analyst. Position Summary: ServiceNow Business Process Consultant focused on Security & Risk (SecOps / GRC) to define and optimize security operations, risk, and compliance workflows...ServicenowContract work- Overview We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for the business website. This role is crucial in leading the transformation of the customer search experience leveraging advanced...Servicenow
$80k - $120k
...best experience for job seekers. (*Comscore, Total Visits, March 2025) Day to Day In this role, you’ll own core and advanced business analysis across medium-to-large projects or complex workstreams, maintaining a single source of truth for requirements, flows,...Work experience placementLocal areaIndeed
Austin, TX2 days ago$80k - $120k
...the best experience for job seekers. (*Comscore, Total Visits, March 2025) Day to Day In this role, you’ll own core and advanced business analysis across medium-to-large projects or complex workstreams, maintaining a single source of truth for requirements, flows, decisions...Work experience placementLocal areaIndeed
Austin, TX5 days ago$70 - $76 per hour
...Business Analyst Specialist Austin, TX Contract Length: 3 Months Pay Rate: $70-$76 Telework - Local Candidates Only I. DESCRIPTION OF SERVICES Our client requires the services of 1 Business Analyst Specialist . Level Description The Specialist...Contract workLocal areaRemote workRecruiting Source International
Austin, TX3 days ago- ...in a flexible environment in an industry that is growing with the Texas power grid, this role may be for you. The Operations & Business Analyst role reports directly to the LCRA Transmission Director of Business Performance. We are looking for a highly motivated...Flexible hours2 days per week
- ...and we are deeply focused on building intuitive, high‑impact solutions that make a real difference for our users. Senior Business Operations Analyst at Handoff We're hiring a Senior Business Operations Analyst to help improve how Handoff operates as we scale. You'll...For contractorsFlexible hours
- ...Austin based firm with over 34 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience Business Analyst Specialist to play a key role within a high-impact technical services team. Work...Contract workWork at officeLocal areaRemote workFlexible hours
- Under the direction of the WIC Technology Administration Director, the Lead Business Analyst will: Perform business and gap analysis Translate current MIS functionality into system requirements Track and report project milestones Identify and escalate risks and issues...
- Georgia IT, Inc. is seeking a Business Analyst 2 located in Austin, Texas. This position is hybrid, requiring three days remote and two days onsite. The role involves analyzing business needs, preparing financial analyses, and providing project oversight for Medicaid IT...Remote job
- ...plays a critical role in supporting the businesses that make it possible for America to maintain... ...: The Identity & Access Management Analyst supports the enterprise identity and... ...based access control. - Experience using ServiceNow or similar ticketing systems. -...ServicenowWork at officeLocal areaImmediate startFlexible hours
AgFirst
Austin, TX3 days ago - Business Analyst Specialist Client: Texas Health and Human Services Commission Duration: 6+ months Location: Remote with occasional visits to Austin, TX Position Type: Contract Job Summary The Business Analyst Specialist will support the Texas Health and Human Services...Contract workRemote work
- ...allow candidates who are LOCAL TO THE AUSTIN AREA ONLY (Within 50-mile radius). Contract: 4 Months Qualifications Required 10 Years - Business analysis experience, including requirements elicitation and documentation 10 Years - Knowledge of Project Management Framework 10...Contract workLocal area
- ...than 700 lawyers across the United States. Akerman is seeking a motivated and dynamic individual for the role of New Business Intake Analyst in the New Business Intake Department of our Conflicts Department. This is an exciting opportunity to work in a fast-paced...Work experience placementWork at office
Akerman
Austin, TX3 days ago - ...A business analyst must have the analytical capabilities to work with data. They must first be able to extract data from a database. Business analysts use SQL reports to track and analyze key performance metrics. Skills : Integrations, SQL, Business Analysis Responsibilities...
RxCloud
Austin, TX3 days ago $51.59 - $57.33 per hour
..., and making a tangible impact on the future of finance. Are you a dynamic problem‑solver with a passion for transforming complex business needs into elegant technical solutions? We're seeking a highly skilled and impactful individual to join our client's team, where you...Hourly payTemporary workSkill Corp
Austin, TX5 days ago- ...MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Business Analyst III Job Location: Austin, Texas Job Number: AMZ9084949 Position Responsibilities Lead the development of complex forecasting models and strategic analytics initiatives while...
Amazon.com Inc
Austin, TX4 days ago - ...mission-driven startup that values full-stack ownership, clear alignment, and customer obsession. Role Overview We’re hiring a Business Analyst who operates like an owner. You’ll translate messy, real-world healthcare workflows into crisp requirements, data models, and...
Sunroom Rentals
Austin, TX3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow Business Analyst. Be the first to apply!
Related searches
- senior business analyst contract Austin, TX
- business information analyst Austin, TX
- fiserv business analyst Austin, TX
- vendor management analyst Austin, TX
- configuration management analyst Austin, TX
- senior business analyst Austin, TX
- business analyst law firm Austin, TX
- order management analyst Austin, TX
- senior business development analyst Austin, TX
- software asset management analyst Austin, TX