Mail/Finishing Level 1

Mail/Finishing Level 1 Location: Dallas, TX Job Type: Hourly Consultant Hours: Monday to Friday 8:00am to 5:00pm Pay: $18.00/hr Essential Functions Receive, sort, and process mail, documents, packages, and supplies; notify recipients as required Deliver and pick up mail on scheduled mail runs Record and process accountable mail information and maintain accurate logs Track, trace, and resolve mail issues with USPS, express carriers, and local delivery services Prepare mail and packages for external shipment and coordinate deliveries and pickups, including USPS pickup/delivery when applicable Perform quality checks on outbound mail Validate internal mail addresses and conduct barcode address lookups Utilize common mail services including fax, postal services, and air express shipping Complete shipping forms and/or enter shipment data electronically into shipping systems according to job tickets Perform finishing work on mail documents, including folding, inserting, and packaging Perform electronic mail distribution including opening, scanning, mail preparation, and distribution Support fulfillment functions including assembly, packaging, shipping, and tracking of kitted materials Follow established mailroom security procedures Perform barcode tracking and/or face scanning of incoming mail and packages Log, transmit, receive, and distribute faxes in a timely manner Support shipping and receiving activities using automated tracking systems Monitor, order, and replenish inventory and mailroom supplies Send and receive email communications related to mailroom operations Arrange alternative courier or shipping services to meet customer requirements Operate, clean, and maintain all mail and shipping equipment Contact service vendors for maintenance or repair of mail and shipping equipment when needed Determine appropriate output packaging according to packaging standards Perform driving duties if required Utilize mailroom and finishing equipment including: Finishing equipment Inserters Postage meters Envelope printers Scales Pitney Bowes Mail Management Systems FedEx shipping systems Skills Ability to lift and move up to 50 pounds Ability to read, write, and follow instructions in English Basic PC and internet skills including: Opening applications Creating and locating file folders Finding, opening, renaming, deleting, and recovering files Sending and managing emails and attachments Basic internet navigation and website usage Introductory knowledge of Microsoft Word or equivalent Introductory knowledge of Microsoft Excel or equivalent Strong customer service and communication skills Ability to manage multiple tasks effectively Ability to work independently with minimal supervision Strong data entry skills and attention to detail Education Minimum: High School Diploma or equivalent About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's nextworking shoulder to shoulder to deliver impactful solutions for our clients and society. CTG is an Equal Opportunity Employer.