DOCUMENT REVIEW SPECIALIST (INTAKE)

Document Review SpecialistMedix Infusion is currently seeking a highly skilled and dedicated Document Review Specialist to join our team. The role is an administrative position that will be responding to a high volume of intake requests. Top candidates will have exceptional interpersonal skills and be organizational savvy with a strong aptitude for customer service. This is an excellent opportunity to join a growing company with competitive compensation and benefits.Job requirements:2–3 years' experience within a triage environment supporting intake and scheduling team members preferred.Ability to create and maintain accurate, timely, and compliant case records.Experience solving customer service issues and prioritizing tasks appropriately.Passion for delivering a positive customer | patient experience.PC proficiency to include Word, Excel, and PowerPointMaintain triage responsibilities including prioritizing and queuing fax requests.Responding to electronic referrals by creating new patient records/intake forms and channeling these appropriately.Review hard copy paperwork received for new and existing patients and streamline these to relevant team members.Assist in answering and routing phone calls.Scan/Upload and organize documents.Maintain confidentiality.Reasons to Work at Medix Infusion:Excellent Culture as ranked by our own employees (NPS Score)We Put the Patient First – Treating Others the Way We Want Ourselves or Our Family TreatedWe Do the Right Thing…Team Matters – We Always Assume Positive IntentHealth Insurance (Company pays approx. 70% of medical coverage chosen)Dental/Vision Insurance (voluntary)Paid Time Off – tiered plan based on tenure starting at 120 hours annuallyPaid holidays – 7 days per year$50,000 life insurance/$50,000 AD&D Employer Paid (additional Voluntary Life/AD&D products available)Disability income protection plan (optional)401 (k) savings plan and company match